Positives of this property:
1 - Staff - Staff was very friendly and helpful. No complaints here.
2 - Transparency - I see a lot of complaints about the noise in the hotel from the rooftop, and trust me...it's LOUD. But it's by no means a surprise. I read all the reviews. They offered a disclaimer when I checked into the hotel.
3 - Location - Great location tucked away in the heart of Casco Viejo. Lots of restaurants, bars, and shopping all very very close.
Negatives:
1 - Room appointment - The images on the Expedia page are completely staged. You won't get any of the adorable appointments they've pictured. The rooms lack anything more than a bed with a white sheet.
2 - Blankets - You won't get one. You get one white sheet. Your one white sheet will have all kinds of stains on it. Some are visible, some are not. Don't hold it up to the light...
3 - Security - This was perhaps my biggest concern. The door to the room is a bedroom door lock. There's no additional security lock. I was so concerned about it I would barricade myself into the room each night and took all valuables with me when I left the room. Nothing at all happened. It's the perception of security that I'm used to in a hotel that does not exist.
4 - Noise - Not a surprise, but it's LOUD.
I think this would be a great hotel for a young 20s jumping hostel to hostel, but it's that. A hostel. Not a hotel. If you're used to a Holiday Inn, I wouldn't recommend.
