Very nice hotel with excellent staff!
The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).
Mark
1 晚浪漫旅行
8/10
Quiet
Yevgeniy
4 晚行程
10/10
Andrew
2 晚行程
10/10
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost.
The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical!
The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel.
Bravissimo!
Kevin
2 晚浪漫旅行
10/10
Abdulkadir
3 晚行程
10/10
Herşey için teşekkürler
Abdulkadir
3 晚商务旅行
10/10
Simply the best option there.
Maxim
5 晚行程
10/10
الموقع ممتاز على بعد امتار من مول Esentai وستار بكس وهناك كافيهات ومطاعم راقية وممتازة والغرف نظيفة جدا والطاقم معاملتهم ممتازة وشرحين والكل يحاول يساعد
Mohamed
3 晚行程
10/10
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Saied Sokhail
2 晚商务旅行
10/10
真实旅客
1 晚家庭旅行
10/10
Dongki
1 晚行程
8/10
真实旅客
4 晚行程
8/10
Nice hotel. Most rooms are with an incredible view.
Breakfast was varied.
Nurbek
1 晚商务旅行
10/10
真实旅客
1 晚行程
6/10
inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day.
Concierge gave us wrong information on several occasions, room cleaning needed reminding.
Hyung Geun
5 晚行程
8/10
The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.