We booked an ocean view room. We even called to confirm.Imagine the disappointment when our room was in the back corner of the property and our view was a rock wall. We had no windows. A slider went out to the patio which house a huge ac unit. It was noisy and hot.Curtains were hanging off rods which were broken. We could not utilize the sofa sleeper because there was no privacy. Also safety was a concern due to unhoused sleeping in the adjacent lot. All I wanted was to sit on my deck have my morning coffee and watch the sunrise, a cocktail in the evening to watch the sun set. The unit was filled with mismatched furniture and the TV didn't work. All in all a very disappointing stay.
Sonja
8 晚家庭旅行
10/10
Local perfeito! Excelente vista! Estacionamento grátis! Recomebdo
WILLIAM
3 晚行程
2/10
B1 - This room was absolutely FILTHY!! There was dirt on the curtains, half of the hooks were missing and the curtains drooped. There was greasy dirt on the fan blades. All the walls were wavy with water damaged, and the fridge was gross. There were bugs crawling out of the ceiling in the bathroom shower. Because we checked in very late, there were no other options to move to that night, we barley slept (with the lights on) for the fear of bugs crawling out of the wood work. We will never recommend this location to stay at.
Tamara
4 晚结伴旅行
6/10
Was okay
Brian
13 晚浪漫旅行
10/10
We have stayed here for the last 3 years. Love
Susan
11 晚浪漫旅行
8/10
Thank you to our host Leilani. She was so kind and allowed us to check in early as one of our two suites were ready upon our arrival.
Gill
4 晚家庭旅行
10/10
We really enjoyed our stay at Kona Reef. We lucked out and had a third floor unit with an amazing view (there are a few units without a good view) that made it for us. Quiet, clean, and the staff was very friendly and responsive.
Debora S
6 晚浪漫旅行
10/10
The staff was very nice.
Johnny
6 晚浪漫旅行
8/10
Overall the stay was nice. Property was nice. Staff was friendly. Gift shop was not open. Dining was decent. No coffee service at front desk, that was disappointing, small pot in room that wasn’t kept stocked, no creamer either. Had to go to a restaurant out front for breakfast and it was very expensive.
Debbi
6 晚行程
8/10
The unit we stayed in was owned by the leasing company. It’s pretty basic but functional. Our only complaints are: 1. The floor was not clean. I took my shoes off when we first checked in and within 2 minutes my feet were black on the bottom. I suspect it had not been mopped in a long time. 2. The WiFi while present and free had a max download speed of 5mps. Slower than dial up I think. Essentially the WiFi was useless and the front desk didn’t do anything about it. I missed three days of work as a result. Other than this, the property was great considering the price I paid.
James
5 晚家庭旅行
10/10
Pool, hot tub and a beautiful ocean view. Accommodations were adequate.
Judith
7 晚浪漫旅行
2/10
Awful place to stay, the door to the washer and dryer fell off and hit my fiancé’s shoulder and head. The floors had white dirt or powder of some sort, the kitchen cabinets had no knobs. The internet did not work, the fridge was leaning to one side and the couch smelled of urine. When I asked to changed rooms, the owner never called back and the front desk couldn’t reach them. We had to check out the next morning because the conditions were terrible. They never refunded us our money back. It’s a terrible place, their photos are completely deceitful. Never stay here!
Carmen
8 晚家庭旅行
8/10
The location was excellent, being conveniently close to shops and restaurants. The room was pleasant, although new linens and a curtain would be a nice improvement. Overall, it was a lovely complex.
Nina
4 晚家庭旅行
6/10
The property was located close to shops and easily accessible by uber and Lyft
There was no one in the office when we reached the property. We tried calling and no one sneered the phone. A cleaner lady came out and helped us by finding the housekeeping lady who finally let us into the condo. Apparently the receptionist was sick so the place was unattended
The condo was average for the cost we paid. We cdnt geg to work the hot water first but the chap came n fixed it.
Priya
3 晚家庭旅行
8/10
Kristie Mae
8 晚行程
8/10
The staff was very friendly and helpful. Grounds are very nice and good ocean view from room over pool. Good value for the cost. Will be coming Back! Thanks
Thomas
8 晚结伴旅行
8/10
Loved our stay here at kona reef! I was on floor 1 and could see ocean. My only reason for 4 rating is because I was right next to pool as well, felt not so much privacy but other than that this is a great facility.
Rajeshwar
3 晚家庭旅行
10/10
Very kind staff…relaxing atmosphere… and fun. The permanent residents are very helpful and friendly.
Helen
8 晚浪漫旅行
10/10
I loved the are we were at, the condo view fr the living room was amazing, crashing waves, sunsets ..
The furniture was dated, not enough outlets in the bedroom, cold water faucet in the bathroom needs ro be fixed.
But overall, great place to stay.
Michael
5 晚浪漫旅行
10/10
Great location with residents who live there too and care about their property. Will return!
Darryl
7 晚家庭旅行
8/10
We had an amazing time in Hawaii. Lots of rain one night and water was pouring in the front door as we weee in the ground floor. Not a huge deal. Location was great and close to everything. The parking garage was a big plus and made coming in and out very easy. Beautiful view and grounds around the property. I would like to know how to request an oven view in the future.