In the heart of Downtown George Town, 118 Hotel offers a welcoming atmosphere with free in-room WiFi and express check-out for added convenience. Guests appreciate the hotel's overall condition and smoke-free premises.
Georgetown UNESCO Historic Site - 14 min walk - 1.2 km
Getting around
Penang Intl. Airport (PEN) - 27 min drive
Penang Sentral - 28 min drive
Tasek Gelugor Station - 35 min drive
Restaurants
McDonald's - 3 min walk
Gama Hawker Stalls - 2 min walk
Lé 楽 - 3 min walk
Horangi Korean Kitchen - 3 min walk
Good Friends Never Bojio - 3 min walk
About this property
118 Hotel
At 118 Hotel, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. Also, this hotel is within a short drive of Gurney Plaza. Fellow travelers say good things about the overall property condition.
At a glance
DONE
Hotel size
15 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [118 Hotel Macalister , 49, Macalister Road, 10400 Penang]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
Luggage storage
Accessibility
Upper floors accessible by stairs only
Tile flooring in room
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Limited housekeeping
Fees & policies
Refundable deposits
Cash deposit: MYR 50.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Also known as
118 Hotel
118 Hotel Penang
118 Penang
118 Hotel Penang/George Town
118 Hotel George Town
118 George Town
118 Hotel Macalister Penang/George Town
118 Hotel Hotel
118 Hotel George Town
118 Hotel Hotel George Town
Frequently asked questions
Does 118 Hotel offer free cancellation for a full refund?
Yes, 118 Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 118 Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at 118 Hotel?
Sorry, there's no onsite parking at 118 Hotel.
What are the check-in and check-out times at 118 Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-out is available.
What's the area around 118 Hotel like?
118 Hotel is in Downtown George Town, a short 4-minute walk from KOMTAR and 17 minutes' walk from Georgetown UNESCO Historic Site.
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Reviews
118 Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 25, 2023
Very near to transport hub (KOMTAR) which made it very convenient to go everywhere. The only downside is that the checkin desk is at their sister property about a five minute walk. Also did not notice any elevator. The above two points were not an issue for me but may be a concern for people with mobility issues. The property is well maintained and very clean. Checkin and checkout was very smooth. I enjoyed my stay of four nights and would use them again if need be.
Satinder Singh
Satinder Singh, 4-night trip
Verified
4/10 Fair
Dec 28, 2025
“No” Hotwater Cold Showers. . Breaker kept tripping No English speaking tv channels. Room extremely small. The smell from a kitchen downstairs kept coming in our room all night
Richard
Richard, 2-night trip
Verified
2/10 Poor
Jul 1, 2024
Dame bad and dirty, only two bts of water and shower gel, dirty towel
Angel Ho
Angel Ho, 2-night trip
Verified
4/10 Fair
Oct 29, 2023
I have experience staying in self-check in hotels before this, but this one was terrible. Despite having to make 3 rounds in jammed traffic just to find a car park, I also been told to get my room key at the other 118 hotel right once I arrived at the reception counter. Although the uncle who worked at the counter wanted to help me riding his bike, that 118 hotel staff refused and still asked me to get it for myself. Finally I got my room key after having a debate to allow that uncle to ride his bike to do his job.
Clean hotel. Bath towels, hand towels and bath mat. Soap dispenser in shower. Soap bar also provided. Air conditioner, fan, hot water and wifi work well. Don’t forget to flick the switch outside the bathroom to activate the air conditioner and hot water. Water bottles provided. Also water dispenser (cold and hot) near reception with coffee and mugs. Saw umbrellas also. Good movies on TV. Tan (reception lady) very nice and polite. Do try Kuantan rd morning market, Cecil st food court, Friday night market van praagh and Ais Tingkap. Free CAT bus from Komtar around Georgetown, last stop at ferry. Then it starts again at the ferry to Komtar in a slightly different direction due to one war streets. Chowrasta market also has hawker stalls in the alley in the morning. Do not go to New Lane hawker food - overpriced and not the best in flavour. You will not be able to sit unless you buy a drink.
Kim Chi
Kim Chi, 2-night trip
Verified
8/10 Very good
Aug 23, 2019
The only thing I didn’t like was that there were no windows in the room. The staff were fantastic and we even stayed an extra night. It was so convenient to everything in downtown Penang.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 22, 2019
Nice staff, enjoyed our stay, thanks. No bottle of water but a water dispenser at the front
Winnie
Winnie, 1-night trip
Verified
6/10 Good
Feb 21, 2019
Still okay. Room very small. No hair dryer in the room
Verified traveler
2-night trip
Verified
10/10 Exceptional
Nov 28, 2018
penginapan yang baik
penginapan yang baik.pekerja hotel yang ramah,service baik
Came here due to its location as it is near time square. However, the room is really tiny and towels were not clean (spotted black stain and with holes). Hotel room is warm as we can't keep the air-conditioner on when we are out.
Sean
Verified
8/10 Very good
May 14, 2017
The hotel was good, very clean and comfortable and located in an area that is well serviced by supermarkets, transport, a variety of food stalls and small cafes, and a laundry across the road. The room was bigger than I expected. Communications were a bit of an issue - I couldn't get any hotel wifi reception on my iPad or mobile phone reception in my room, admittedly not major problems but annoying.
I wasn't all that impressed at getting hit with a further 8 ringgit "government tax" on top of what I had already paid with my reservation through Hotels.com. It's only 8 ringgit and perhaps a state tax in Penang (??) but no other hotel I stayed at in Malaysia found it necessary to pull that stunt.
All said, it was a good hotel, clean,comfortable and safe and offers great value for money.
Stephen
Verified
10/10 Exceptional
May 5, 2017
Holiday with husband and in-laws
Good value for money. Stayed 3 nights, was on holiday with husband and in-laws. Staff were friendly and helpful. Hot and cold water dispenser in the lobby. Hot shower, air conditioning, TV, good size room. Walking distance to the small local market (Kuantan Market), eateries (on New Lane), shopping malls (M Mall and Penang Times Square) . Easy to get around.