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Moose Hotel And Suites

4.0 star property
Mountain hotel with spa, near Banff Centre for Arts and Creativity

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Immerse yourself in the heart of Downtown District at Moose Hotel And Suites, where upscale comforts meet outdoor adventure. Unwind with a spa treatment, stay active at the gym or indoor pool, and enjoy family-friendly amenities that have impressed previous guests.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Refrigerator
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY2,874
CNY3,254 total
includes taxes & fees
May 18 - May 19

Why we love this property

Work and wellness blend
Located in the city center, this hotel offers a 24-hour business center and meeting space. Spa services, hot tubs, and a gym balance productivity.
Culinary excellence
This hotel's restaurant and bar create a food lover's paradise. Full breakfast available lets guests start the day with tasty morning indulgence.
Mountain spa sanctuary
This mountain hotel features a full-service spa with couples rooms and body treatments. Hot springs, saunas, and fitness options enhance wellness.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(183 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(19 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

9.4 out of 10
Exceptional
(58 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(114 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4

View all photos for One Bedroom Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Rooftop Suite

  • Sleeps 4

View all photos for Two Bedrooms Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Two Bedrooms Rooftop Suite

  • Sleeps 6

View all photos for Superior Accessible Room, 2 Queens

Superior Accessible Room, 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Accessible Room, 2 Queens

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Rooftop 2 Bedroom Suite

  • Sleeps 6

View all photos for One Bedroom Two Queen Beds Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Two Queen Beds Suite

  • Sleeps 4

View all photos for Superior Two Queen Beds Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Two Queen Beds Room

  • Sleeps 4

View all photos for One Bedroom King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom King Bed Suite

  • Sleeps 3

View all photos for One Bedroom Superior Two Queen Beds Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior Two Queen Beds Suite

  • Sleeps 4

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The price is CNY2,572
CNY2,912 total
includes taxes & fees
May 18 - May 19
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About the neighborhood

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Lake Louise Tourism Bureau - 6 min walk - 0.6 km
  • Central Park - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

Restaurants

  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Shoku Izakaya - ‬6 min walk

About this property

Moose Hotel And Suites

You'll be in a fantastic location at Moose Hotel And Suites, just a 5-minute walk from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or mani/pedis. Other highlights include 2 hot tubs, an indoor pool, and a bar/lounge. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Moose Hotel Banff

Moose Banff

Moose Hotel Suites

Moose Hotel And Suites Hotel

Moose Hotel And Suites Banff

Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?

Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moose Hotel And Suites?

Yes, there's an indoor pool.

Are pets allowed at Moose Hotel And Suites?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Moose Hotel And Suites?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Moose Hotel And Suites and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Moose Hotel And Suites?

Yes, there's an onsite restaurant.

What's the area around Moose Hotel And Suites like?

Moose Hotel And Suites is in Downtown District, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the local area is very central close to public transit.

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Reviews

Moose Hotel And Suites Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hot tubs were spacious, well-maintained, and offered stunning mountain views. (374 reviews)
  • The spa facilities, including hot tubs, sauna, and pools, were highly praised for their quality and scenic views. (114 reviews)
  • The rooftop hot pools and indoor pool were a highlight of the stay, offering a great place to relax. (105 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Hot Tub
View
Restaurant
Amenities
Bed
Lobby
Mountain

Reviews

Verified

10/10 Exceptional

Very nice appearance and location.
Irfan, 2-night trip
Verified

10/10 Exceptional

Great rooftop hot tubs!
Camille, 2-night trip
Verified

10/10 Exceptional

We loved our stay at the Moose for our ski trip. The fireplace in our king suite and rooftop hot tubs were both well-enjoyed. It was super convenient to many restaurants and the SkiBig3 shuttle stop, too. Would definitely recommend staying at this hotel!
Anna, 3-night trip
Verified

10/10 Exceptional

Great location near the ski bus and all the downtown restaurants. Well appointed rooms. Good breakfast place in the hotel- fast enough to catch the 745 Louise bus. Hot tub and heated pool outside is nice to relax in.
Randall, 6-night trip
Verified

10/10 Exceptional

A great three nights at the Moose. Location is very close to restaurants and hot tub area is large and well maintained. One suggestion would be to upgrade to a better coffee machine for this price point.
William, 3-night trip
Verified

10/10 Exceptional

Outstanding staff, fabulous location, extremely clean and conveniently located to restaurants and shops!
Jane, 3-night trip
Verified

10/10 Exceptional

Nice roof top hot tubs. And indoor pool. Greatclocationm large underground parking with ev charging. Would definity stay again!
Marlene, 2-night trip
Verified

10/10 Exceptional

Beautiful clean room, cozy beds, amazing staff and overall amazing hotel!
Shannon Marie, 4-night trip
Verified

10/10 Exceptional

Clean room, great hot tubs. Always love our stay here
Amanda, 1-night trip
Verified

10/10 Exceptional

Staff friendly Great location! Excellent jacuzzi views!! Nice accommodations Great value for the $
sylvia, 4-night trip
Verified

10/10 Exceptional

Fun outdoor hottubs
Rick, 3-night trip
Verified

10/10 Exceptional

Our room for our family was perfect , great location
Tanya M., 1-night trip
Verified

8/10 Very good

Hot outdoor pools were nice. Sauna was nice in the winter. Good location
Sergiu, 4-night trip
Verified

10/10 Exceptional

Great location.
Gregory, 3-night trip
Verified

10/10 Exceptional

The room was very clean and the amenities were great! We enjoyed the sauna and hot tub after skiing, and the location in town was walkable to many restaurants and shops.
Lisa, 3-night trip
Verified

10/10 Exceptional

Great place ! Clean and cosy
Jose, 4-night trip
Verified

10/10 Exceptional

Great place to stay!! Perfect location with wonderful staff.
tanya M, 5-night trip
Verified

10/10 Exceptional

The hot tub on the roof was amazing
Tyler, 3-night trip
Verified

10/10 Exceptional

Putting together the superb location relative to the town center, the condition of the hotel and rooms and the amenities such as the rooftop hot pool..this was a superb stay.
Douglas, 1-night trip
Verified

8/10 Very good

Great staff and over experience. Rooms were nice, washroom and service was excellent.
Pritesh, 2-night trip
Verified

10/10 Exceptional

Ideal location. Super clean. Comfortable. Amazing rooftop heated pool.
manpreet, 1-night trip
Verified

10/10 Exceptional

Clean cute and priced appropriately. Loved the roof top hot tubs. In hotel restaurant is very good too.
Fabian, 3-night trip
Verified

10/10 Exceptional

Beautiful location and lovely staff
Sandra, 1-night trip
Verified

8/10 Very good

Very clean room with a patio and refrigerator. The staff were very friendly. It’s a modern hotel with a beautiful fireplace and lounge area. The hot tubs are spacious and get plenty of afternoon sun, with stunning mountain views. Free underground parking is a great bonus. I also noticed ski lockers and a workbench in the garage for servicing skis. The hotel is conveniently located one block from the free ski shuttles, downtown shops and restaurants, and a supermarket. My only complaint was the in-room coffee—it was bland and tasteless. A hotel of this quality should offer Nespresso or something similar.
Arthur, 6-night trip
Verified

10/10 Exceptional

Our stay was pretty amazing, the hotel is stunning, room was very clean and the staff was great throughout our whole stay. The outdoor hot tub was the best and the sauna was great too! Would definitely stay again.
Kaitlin, 2-night trip