I was told my booking was cancelled on arrival with no prior notice after arriving at the hotel. All I was told was to speak to Hotels.com, and there was nothing they could do as all rooms were fully booked.
Moshood
Moshood,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 9 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 5 日
I booked this hotel few months before my trip and when I arrived the booking was canceled and moved to a different hotel. Not sure if this it expedia or the hotel who canceled the reservation.
Mohamed
Mohamed,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 19 日
Ziaul
Ziaul,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 13 日
ayan
ayan,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 10 日
We stayed there for a week and they only cleaned the bathroom once and that was on the last day of our stay with the hotel. On our first day we found bedbug in the room too.
Sheik
Sheik,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 4 日
Nah zu Prophetenmoschee und die Mitarbeiter sind freundlich und hilfsbereit
Mohamad Redwan
Mohamad Redwan,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Front desk employees are exceptional with a big accommodating and helpful spirit
re
re,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 29 日
Mohammad
Mohammad,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 29 日
Muhammad
Muhammad,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 28 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 28 日
Small Rooms. badly kept. Cramped shabby. very small bathrooms. unhygienic.
Minhaj Ul
Minhaj Ul,8 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 25 日
Youcef
Youcef,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 23 日
It was Good wasn't bad
Mirza
Mirza,5 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 21 日
Bir defa mı? Tövbeler olsun….
Otel çok kirli pis kokular var maalesef banyo yeterince temiz değil. Özellikle odanın zeminindeki halı berbat vaziyette ayakkabıyla bile basmak istemezsin.
HATICE RUMEYSA
HATICE RUMEYSA,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 21 日
My stay was pleasant, however, carpet replacement is recommended.
Syed Md. Fakruuddin
Syed Md. Fakruuddin,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 18 日
It was good very close to the haram
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 15 日
Comfortable and Clean
it was a good stay, the staff was friendly and they quickly resolve the problem of Hot water by installing a new hot water tank. Overall stay was good. The location is very comfortable, just 5 minutes walk to Masjid Nabavi
Tahir
Tahir,4 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 7 日
Never ever
We went from London me my wife and my 20 months baby. This is a terrible experience. We did not get any water for drinking. Then i bought few bottles of water for drink.They provide a broken kettle but no cups or spoon. Kettle wares are so short i have to put it in floor. Toilet sink is blocked. Bin doesn’t have any lid. After changing my son’s nappy you can imagine.
Went to Resturant floor to get a cup and spoon. One person told me to use lift from the back of the building. Such an insult. Never recommend.
Md Muhibur
Md Muhibur,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 24 日
Close to rawda
Farhana
Farhana,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 17 日
It was bad experience to stay in this hotel. The management was non cooperative and stubborn. I made reservations for two nights two months ago but the hotel system booked only for one night. I requested to extend for another night on site but management refused to do that. I can’t tell how was it difficult to find the room in another hotel and my family was so frustrated that we couldn’t perform umra comfortably. I will never stay in this hotel and will not recommend anyone.