Worn out hotel, empty, weird check in where he calls someone to check in, room was clean and decent.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 27 日
Jenna
Jenna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Justin
Justin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 15 日
Gail
Gail,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 10 日
Was Good hotel, no front desk staff anymore!
Stayed here 3 times now. Only the first time was great! The hotel itself is nice and has nice mountain views. Good internet. Problem is the past 2 times there is no front desk worker. Some old maintence man eventually comes to the desk, then he has to call someone to check people in. He said he cant operate the computer and check people in. last night took 10 minutes as the person he called did not answer right away. i was going to stay there again next week friday, i booked on there website. today i decided to switch trip to Thursday, found there is no way to cancel or change on there website. I have called this hotel at least a dozen times all through out today and they do no answer, the calls go to a call center and they take my info and no one calls back. i also emailed and no reply. If i ever get ahold of them i just going to cancel now and book my Thursday night stay somewhere else. This place has no front desk staff anymore. first time i stayed a really nice helpful lady was working the desk, past 2 times no one there!
chane
chane,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
Terrible!
When we arrived, there wasn’t anyone in the lobby front desk area. But however, there was a note to use the walkie talkie to let someone know we were there to check in. We finally were checked in and given a key. A real key. Our room was in the basement. The room was very dirty. The toilet had poop in it. It wouldn’t flush. The bed looked like something out of the 70’s. I strongly suggest rethinking about staying here. It was gross!
Katy
Katy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Heather
Heather,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
The Shining?
The check-in person seemed weird, and he had to call someone to do the check-in (I don't know why). There was no one there when I checked out. The hotel needs a sign out front.
Philip
Philip,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Leigh
Leigh,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Great view great staff
Adam
Adam,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Wonderful stay! It was enough for what we needed. We stayed one night, it has a nice trail with a river running by it and a small pond with fish. Staff was friendly and informative. The place itself is a little outdated but it was ok! It had a pool, a gym area, a sauna, and hot tubs with a view. Very nice place. 😊
Jimena
Jimena,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Cynthia
Cynthia,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 22 日
They and Hotels.com screwed up my reservation’s. The hotel hadNO air conditioner. Sorry excuse for the normal motel breakfast. Won’t stay there ever again and won’t EVER use Hotels.com. They messed up both nights of my reservation’s
Ray
Ray,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
The air in our room did not work and the hot tub was not working
Amber
Amber,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 16 日
The room space was good. It appears to be a warehouse or industrial building that was changed into a hotel.? The check in hostess was super friendly and amazing (the biggest redeeming value). I would definitely ask for third floor or above as third was the main. Just a little creepy overall. Sheets were clean. Everything else was pretty old. I was trying to stay near Buena Vista and it comes up on Expedia as if it were in or near Buena Vista but it’s 40 minutes away.
Aimee
Aimee,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 15 日
Once is enough
The first room they gave us hadn't been cleaned. We got a balcony room and the view was beautiful, it would've been nice to have chairs to sit out there. The room was comfortable as was the bed. We checked ice machines on 2 floors, neither one worked. Finally found one that did by the lobby.
Patricia M
Patricia M,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Shefa
Shefa,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 12 日
Didn't like nor will i recommend
Tracy
Tracy,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 10 日
Service was great, hotel is from the 70s and needs an update.
Gracie
Gracie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Great staff and friendly service!
Jason Brent
Jason Brent,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
We had the hotel to ourselves. Staff was amazing and they washed our laundry because their guest laundry was down.
Dan
Dan,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 3 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 23 日
Cute and Quite, but outdated
We enjoyed a nice and quiet stay. Rooms and Lodge in general seemed very outdated, but clean.
We stayed at a time that was not very busy so staff seemed very minimal, It was hard to find someone when we needed anything. Ice machine did not work. Bed was comfy and water was hot with good pressure. Very much enjoyed wondering around the property and taking in all the natural beauty of the area.