In the heart of Penang, Hotel NEO+ Penang by ASTON offers a haven with its on-site restaurant Lemongrass and coffee shop. Stay active at the gym, unwind by the outdoor pool or explore nearby Hin Bus Depot Art Centre. With free in-room WiFi and helpful staff, this hotel is perfect for those seeking convenience and relaxation.
Georgetown UNESCO Historic Site - 12 min walk - 1.1 km
Getting around
Penang Intl. Airport (PEN) - 24 min drive
Penang Sentral - 26 min drive
Tasek Gelugor Station - 34 min drive
Restaurants
Drunken Gelato - 1 min walk
Gama Hawker Stalls - 2 min walk
Lé 楽 - 1 min walk
Good Friends Never Bojio - 1 min walk
Art & Soul Café - 1 min walk
About this property
Hotel NEO+ Penang by ASTON
You'll be in a fantastic location at Hotel NEO+ Penang by ASTON, just a 5-minute walk from KOMTAR and Hin Bus Depot Art Centre. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, Chit Tiau Lor Ban San and Gurney Drive are just a 5-minute drive away. Fellow travelers love the helpful staff.
At a glance
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Hotel size
196 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Lemongrass - Onsite restaurant.
Art and Soul Cafe - Onsite café.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 31.80 for adults and MYR 16 for children
Children & extra beds
Rollaway beds are available for MYR 90.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town
Frequently asked questions
Is there a pool at Hotel NEO+ Penang by ASTON?
Yes, there's an outdoor pool.
Are pets allowed at Hotel NEO+ Penang by ASTON?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel NEO+ Penang by ASTON?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel NEO+ Penang by ASTON?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel NEO+ Penang by ASTON and nearby?
Hotel NEO+ Penang by ASTON has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel NEO+ Penang by ASTON?
Yes, there's an onsite restaurant, Lemongrass.
What's the area around Hotel NEO+ Penang by ASTON like?
Hotel NEO+ Penang by ASTON is in Downtown George Town, a short 2-minute walk from KOMTAR and 14 minutes' walk from Georgetown UNESCO Historic Site.
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Reviews
Hotel NEO+ Penang by ASTON Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.0
Location
8.0
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The rooftop pool was clean, nice, and offered beautiful views. (10 reviews)
The breakfast buffet was excellent in terms of quality and quantity, with friendly and courteous serving staff. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Shower
Breakfast
Restaurant
Old town
Water
Value
Food
Reviews
Verified
10/10 Exceptional
Jan 17, 2026
The hotel is really cool, I like the concept. I would stay there again. For the price is pretty good also
Axel
Axel, 4-night trip
Verified
10/10 Exceptional
Mar 25, 2026
A large quiet airy room. Great view. Near to great sites although we used Grab a lot due to the heat. Air con very efficient. Pool welcome and clean. Staff at breakfast were excellent and the selection plentiful for our needs. Lifts very swift. Coffee shop Art and Soul was lovely.
Malcolm
Malcolm, 5-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Clean room, friendly and helpful staff, good breakfast
Ramzan
Ramzan, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Lovely hotel and lovely staff
Yacoob
Yacoob, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Breakfast has variety and place is walking distance to weekend market at Hin Bus Depot. Near distance to malls and night markets by grab.
Elaine
Elaine, 2-night trip
Verified
10/10 Exceptional
Apr 3, 2025
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Ellen
Ellen, 7-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Todd
Todd, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2025
The staff was amazing, location is very
Craig
Craig, 1-night trip
Verified
8/10 Very good
May 19, 2025
The room facility was good, location good too
Seng Hooi
Seng Hooi, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2024
Great place to stay and clean
rahman
rahman, 1-night trip
Verified
6/10 Good
Oct 5, 2025
Good location. Rooms are clean and huge but poorly lit. Very basic gym
Surin Raj
Surin Raj, 3-night trip
Verified
10/10 Exceptional
Feb 25, 2025
Good hotel
Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
David
David, 3-night trip
Verified
10/10 Exceptional
Jan 14, 2025
Would stay again.
Very welcoming reception staff, comfortable, clean room.
Pool area nice, excellent location, quiet room.
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Jun 23, 2024
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Huck
Huck, 2-night trip
Verified
8/10 Very good
Mar 4, 2024
Good location and walkable to nearby malls and restaurant.
ROZANI
ROZANI, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2024
Ambience and convenient to shopping and food places just marvelous
Jeffrey
Jeffrey, 3-night trip
Verified
8/10 Very good
Aug 29, 2024
Good place to stay. Friendly staffs
Verified traveler
1-night trip
Verified
8/10 Very good
Mar 24, 2025
Good Location, surrounded by food restaurant, food market & shopping center.
Room facility good.
lim
lim, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2024
Comfy bed, nice pool. Would stay again
kevin
kevin, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2024
Good hotel and area
It's a good hotel. All what you need is reachable within 3-5 minutes
The pool was very great
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2024
nice rooftop pool, good location
Kim kwan
Kim kwan, 1-night trip
Verified
8/10 Very good
Mar 5, 2024
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Angie
Angie, 3-night trip
Verified
10/10 Exceptional
Jan 6, 2024
Nice staffs, clean, very good macaroon with shops , restaurants and a secret bar on Jalan Magazine nearby
Thirawan
Thirawan, 2-night trip
Verified
10/10 Exceptional
Aug 30, 2023
well maintained property at good location
manoj
manoj, 3-night trip
Verified
10/10 Exceptional
Feb 5, 2024
George town visit
It was great, there is free parking and its surrounded by good local food.
A nice cozy room with breakfast (optional).