Overall experience is good! Good for family who needs multiple rooms per stay. Living room is spacious, great kitchen area with cookwares ready! Drinking water fountain in the room is awesome!
LI-JU
LI-JU,2 晚行程
已验证
8/10 非常棒
2022 年 9 月 26 日
Very good location and walking distance to the Pakuwon Mall. We stayed at the Executive Room 2 Bedroom Apartment and it was spacious and very comfortable. I think the only downside was that the second room did not have a TV inside, as kids should be able to enjoy some entertainment at the room if they like to relax. Everything else is convenient. Will stay here again sometime for sure.
Panji
Panji,1 晚行程
已验证
8/10 非常棒
2024 年 10 月 12 日
SURABAYA OCTOBER 2024
Nice hotel in a great location next to a shopping mall so lots of choice for dining.
Staff were friendly and very helpful.
The suite was very nice.
My only suggestion having stayed at lots of similar places is that there were a few simples things missing in the room that would have helped. No moisturising cream in the bathroom which is generally normal. There was no writing paper and pen/pencil in the room. Also there was a kitchen but no cloth or scourer to clean anything. All small touches but important and normal in most suites I have stayed in.
Experienced misinformation regarding resident-related matters ///// Mengalami penyebarluasan informasi yang tidak akurat terkait dengan hal-hal yang berhubungan dengan penghuni
Esther
已验证
10/10 绝佳
2021 年 10 月 17 日
Everything is amazing, staffs are super helpful
真实旅客
2 晚行程
已验证
10/10 绝佳
2020 年 4 月 13 日
出張で利用
立地、内装、設備、清潔さ全て非常に良い。
朝食も美味しい
真实旅客
1 晚行程
已验证
10/10 绝佳
2020 年 1 月 14 日
굿~~~~~~~~~~~~~~~
깨끗하고 조용하고 좋았습니다
eunho
eunho,4 晚行程
已验证
10/10 绝佳
2019 年 12 月 23 日
Great Hotel
Excellent Hotel stay at Ascott, great location near to mega shopping centre, limited choice of breakfast buffet spread.
真实旅客
3 晚行程
已验证
10/10 绝佳
2019 年 11 月 9 日
Each room is a complete suite with Kitchen, and clothes washer dryer. The living room is comfortable.
真实旅客
3 晚行程
已验证
10/10 绝佳
2019 年 8 月 7 日
The location is superb convenient. Quick check-in. The apartment is clean and beautiful. Friendly staffs, Good continental breakfast.
Downside - Kitchen does not provide kitchen towel so we have to use hand towel from bathroom. Lack of body lotion, did not replenish bath lotion & shampoo
Serene
Serene,2 晚行程
已验证
10/10 绝佳
2019 年 7 月 26 日
다음에 또 이용할께요
슈퍼몰이 가까워서 쇼핑이나 식사하기에 좋았고 편안한 휴가 잘 보내고 갑니다
真实旅客
6 晚行程
已验证
8/10 非常棒
2019 年 7 月 24 日
The staff at the reception are all very friendly and efficient. This is probably the 4th time that we have stayed at Ascott Waterplace Surabaya, it never failed to please us. Our friends are also very happy with the size of their apartment. Thanks.
DianaFoo
DianaFoo,3 晚行程
已验证
8/10 非常棒
2019 年 5 月 16 日
Ok nice big new and clean. A bit inconvenient
Some additional services would be nice
Example 24 house restaurant in house
真实旅客
1 晚行程
已验证
10/10 绝佳
2019 年 5 月 8 日
This hotel is directly across the street from a world class mall which has 30-40 restaurants. Thus the hotel does not have its own. Suites are available for a modest upgrade price. My only complaint was that the glass shower door needed adjustment. Other than that, my stay was delightful. The facility is not 5 star new. But it is well kept with high end finishes and amenities.
RHawks
RHawks,3 晚行程
已验证
8/10 非常棒
2019 年 3 月 19 日
It’s opposite of a big mall where you can shop and eat. The room is suitable for long term stay as it’s a serviced apartment with great facilities. Check-in and check-out were easy.
Joan
Joan,2 晚行程
已验证
10/10 绝佳
2019 年 2 月 7 日
広くて使いやすかった
真实旅客
3 晚行程
已验证
8/10 非常棒
2019 年 1 月 31 日
Cozy place to stay in and the mall is just right opposite. But kindly improve on the WiFi connectivity as it’s very poor and losses connections.
真实旅客
1 晚行程
已验证
2/10 较差
2019 年 1 月 30 日
Worse "continental" breakfast in a hotel, some of the front desk staffs not so friendly and helpful.