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Hotel Los Cuates de Cancun

2.5 star property
Hotel within easy reach of Ultramar Ferry Puerto Juárez

Choose dates to view prices

Hotel Los Cuates de Cancun puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Also, Puerto Cancun Marina Town Center and Plaza Las Americas are within a short drive.

Reviews

6.2 out of 10
Good

Popular amenities

  • Free parking
  • Air conditioning
  • 24/7 front desk

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning

Feel at home (4)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Bed sheets

Standard Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

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May 28 - May 29
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About the neighborhood

Map
Av. Lopez Portillo Mazana 9 Lote 8, Super manzana 64, Cancun, QROO, 77524

What's nearby

  • Mercado 23 - 13 min walk - 1.1 km
  • Las Palapas Park - 19 min walk - 1.7 km
  • Benito Juarez Municipal Building - 4 min drive - 2.2 km
  • Mercado 28 - 4 min drive - 2.5 km
  • Plaza 28 - 5 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪Food Court - ‬4 min walk
  • ‪Pizzas Magnatti - ‬13 min walk
  • ‪Quesadillas y Huaraches la Torcasita - ‬10 min walk
  • ‪Los Almendros - ‬10 min walk

About this property

Hotel Los Cuates de Cancun

  • Hotel Los Cuates de Cancun puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Also, Puerto Cancun Marina Town Center and Plaza Las Americas are within a short drive.

At a glance

DONE

Hotel size

    • 74 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property only accepts cash.

Also known as

Hotel Los Cuates Cancun

Hotel Los Cuates

Los Cuates Cancun

Los Cuates De Cancun Cancun

Hotel Los Cuates de Cancun Hotel

Hotel Los Cuates de Cancun Cancun

Hotel Los Cuates de Cancun Hotel Cancun

Frequently asked questions

Does Hotel Los Cuates de Cancun offer free cancellation for a full refund?

Yes, Hotel Los Cuates de Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Los Cuates de Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Cuates de Cancun?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Los Cuates de Cancun?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Los Cuates de Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What's the area around Hotel Los Cuates de Cancun like?

Hotel Los Cuates de Cancun is a short 20-minute walk from Benito Juarez Municipal Building and 13 minutes' walk from Mercado 23.

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Reviews

Reviews

6.2

Good

6.8

Cleanliness

6.8

Location

6.6

Staff & service

6.0

Property conditions & facilities

Reviews

Verified

2/10 Poor

No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día
Yony, 3-night trip
Verified

2/10 Poor

No me gustó nada, la recepcionista de la mañana es una grosera y prepotente, te entregan el cuarto con preservativos usados como si fuera motel
julian, 1-night trip
Verified

6/10 Good

Old no elevators linens beddings very old
Ana, 1-night trip
Verified

2/10 Poor

Eviten el hotel esta mucho mejor cualquier motel de paso
Carlos, 1-night trip
Verified

8/10 Very good

Fue buena la estancia
Oscar, 4-night trip
Verified

8/10 Very good

Malo el internet en el cuarto
Jorge, 2-night trip
Verified

6/10 Good

Sólo el check on ,el personal .que estaba en ese momento .muy amable
santiago, 1-night trip
Verified

6/10 Good

Regular
Silverio, 1-night trip
Verified

4/10 Fair

Regular. Muy básico todo. La recepción también. Estaba muy limpio. Muy Alejado. Zona bastante fea
Alicia Noemi, 1-night trip
Verified

10/10 Exceptional

Chido

Muy buen servicio para el precio económico.
Amado, 1-night trip
Verified

8/10 Very good

Ubicaciom El lugar es muy centrico Instalaciones adecuadas. Personal atento
1-night trip
Verified

8/10 Very good

El buen trato del personal y el poderte mover a varias zonas de la ciudad mediante el transporte público que pasa afuera del hotel me agradó
Laura, 3-night trip
Verified

10/10 Exceptional

Friendly, parking include, close to shopping area and other businesses.
Freddy, 1-night trip
Verified

8/10 Very good

Good good. . .
Elio, 6-night trip
Verified

6/10 Good

stairs to my room are hard for me, twenty steps no elevatior
ROBERT, 6-night trip
Verified

8/10 Very good

Good experience
J, 3-night trip
Verified

6/10 Good

Viaje de trabajo

El hotel en general está bien a secas, la ubicación no me agradó
Lourdes, 1-night trip
Verified

8/10 Very good

The real Mexico

I loved my stay at the hotel, right in the middle of everything, walking distance to all the main markets. I go to Mexico to see and live the real México not the tourist version of it.
Lucy , 2-night trip
Verified

2/10 Poor

Terrible

Hotel not booked due the previous reason. Recepcionist very rude. Hotel located on red zone.
Verified

4/10 Fair

Terrible

Falta una renovación a fondo de todo el hotel. El aire acondicionado hacia un ruido horrible, como la turbina de un avión. No lo recomiendo en absoluto
1-night trip
Verified

6/10 Good

Ok til prisen

Meget lille hotel i et område uden andre europæiske turister. Personalet taler dårligt engelsk og på væggene på værelset var der noget der virkelig ligner skimmelsvamp. Sengene var heller ikke værd at skrive hjem om. Det positive er at bussen til stranden kører lige ovre på den anden side af gaden og koster 1 dollar for at komme ud til hotel zone. Så hvis man bare skal bo billigt og ikke være så meget på værelset er dette et ok hotel
Verified

6/10 Good

muy cerca a la zona hotelera, diez minutos

Estuve de paso por ahi y resalto la cercanía a la zona hotelera, playas o cualquier punto de la ciudad, los camiones pasan a toda hora .
Verified

6/10 Good

Hotel cerca de parada bus (hacia zona turística)

Este hotel esta ubicado en un lugar llamado el crucero que conecta fácilmente con la zona turística y lugares de interés, además que esta a 5 minutos de la terminal de autobuses
Verified

2/10 Poor

Terrible

Roaches, staff not friendly, old and stinky room, my reservation didn't appear on the front desk .. Only good thing was the bathroom 0/10
Verified

2/10 Poor

Stay clear of this place --

Unbearable mold smell so I switched rooms, huge 2-inch cockroach crawled out of the bathroom, my fan smoked and burned and stopped due to 220 voltaje there and they would not accept the blame and the woman at the desk screamed at me even though I was very calmly talking to her. Could not sleep due to all-nighter parties accross the Street with super loud music. This is an old 1960 style hotel. Not recomended at all --