When we arrived we were told we didnt have a room even tho they had our name. Blamed it on a third party that wasnt supposed to be taking room reservations because of a water main break. When we asked for a refund on our card we were told there was nothing the hotel could do because we booked thru a 3rd party.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Kayla
Kayla,21 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 26 日
Johnnie
Johnnie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 24 日
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 10 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 30 日
Management was a joke charged me without telling
Terrible management needed to talk to the manager about a charge that was put on my account without speaking directly to me about it first then asked to speak with her to only be told that she was there but wouldn’t not talk to me because she was in training until mid February the assistant manager was an absolute ass about the whole situation it was the worst wood springs I have ever stayed at
Dalton
Dalton,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Shamarea
Shamarea,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 21 日
Richard
Richard,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 19 日
Lady was rude and it stunk and noisy
Erica
Erica,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Debora
Debora,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 16 日
Lolita
Lolita,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
The staff were so friendly. The room was perfect for our needs. We will stay there again.
Amy
Amy,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 15 日
Smh
I fell on ice at this hotel an only the front desk manager showed concern it hurst cause I have no choice but to be here I hurt my body really bad I can barely walk an still all on camera they don’t care