Verified
10/10 Exceptional
Mar 10, 2024
Natalia
Natalia, 2-night trip
El Carmen Suites
4.5 star property
Luxury hotel with restaurant, near Central Park
Choose dates to view prices
Photo gallery for El Carmen Suites
In the heart of the historical district, El Carmen Suites offers an elegant retreat close to Central Park and Casa Santo Domingo Museum. Savor a free cooked-to-order breakfast, rejuvenate with spa services like facials or massages, and enjoy stunning city views from the rooftop terrace.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Spa
- Airport transfer
- Pet friendly
- Free parking
- Free WiFi
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurant
- Rooftop terrace
- Room service
- Room service
- Coffee shop/cafe
- Spa services
- 2 meeting rooms
- Meeting rooms
- Airport shuttle
- Terrace
- 24-hour front desk
Feel at home (6)
Feel at home (6)
- Children stay free
- Private bathroom
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
Room options
Check availability for these dates
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About the neighborhood
9 Poniente 17, Antigua Guatemala, Sacatepéquez, 3001
What's nearby
- San Jose el Viejo Ruins - 3 min walk - 0.3 km
- Central Park - 8 min walk - 0.7 km
- Antigua Guatemala Cathedral - 10 min walk - 0.8 km
- Santa Clara Convent - 10 min walk - 0.8 km
- Casa Santo Domingo Museum - 16 min walk - 1.4 km
Getting around
- La Aurora Intl. Airport (GUA) - 71 min drive
- Airport shuttle (surcharge)
Restaurants
- Samsara - 8 min walk
- Artista De Cafe - 2 min walk
- 27 Adentro - 6 min walk
- Pappy's BBQ - 7 min walk
- El Deposito - 8 min walk
About this property
El Carmen Suites
El Carmen Suites features a rooftop terrace and puts you within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. This luxurious hotel is also just a 5-minute drive from Casa Santo Domingo Museum. Fellow travelers love the helpful staff and breakfast.
At a glance
Hotel size
- 32 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
- No cribs (infant beds)
Pets
- Pets allowed (dogs and cats only, 1 total, up to 20 lbs per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite self parking
- Free offsite parking within 1640 ft from 8:00 AM to 9:30 PM
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
- Restaurant
- Coffee shop
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
Working away
- 2 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- Spa services
- Banquet hall
- Colonial architecture
Accessibility
- Accessible airport shuttle
Room amenities
Be entertained
- Television
- Cable TV channels
Sleep well
- Down comforter
- Bed sheets provided
What to enjoy
- In-room massage
- Individually furnished and decorated
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Towels
Stay connected
- Free WiFi
More
- Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way, maximum occupancy 4)
Renovations and closures
This property is closed from December 1 2024 to September 4 2026 (dates subject to change).
Children & extra beds
- Airport shuttle service for children up to age 1 costs USD 10 (one-way)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 15.0 per pet, per night
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala
Frequently asked questions
Is El Carmen Suites currently open?
This property is closed from December 1 2024 to September 4 2026 (dates subject to change).
Are pets allowed at El Carmen Suites?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 15.0 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at El Carmen Suites?
Yes, there's free self parking.
Is airport shuttle service offered by El Carmen Suites?
Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.
What are the check-in and check-out times at El Carmen Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at El Carmen Suites and nearby?
El Carmen Suites has spa services.
Are there restaurants at or near El Carmen Suites?
Yes, there's an onsite restaurant.
What's the area around El Carmen Suites like?
El Carmen Suites is a short 7-minute walk from Central Park and 9 minutes' walk from Antigua Guatemala Cathedral.
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Reviews
El Carmen Suites Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Location
9.0
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
- Breakfast options were extensive, delicious, and plentiful with many options to start the day. (18 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
View
Volcano
Bed
Food
Restaurant
Rooftops
Reviews
Verified
10/10 Exceptional
Aug 18, 2024
Excellent staff, nice location, great breakfast.
Limberth Arce
Limberth Arce, 3-night trip
Verified
10/10 Exceptional
Sep 3, 2024
It was a beautiful & quiet property, breakfast was included & delicious.
Kunayaq
Kunayaq, 2-night trip
Verified
10/10 Exceptional
May 8, 2024
Great comfortable place to stay, nice staff, 10/10
Pearl
Pearl, 6-night trip
Verified
10/10 Exceptional
Sep 14, 2024
Very nice location
Angel
Angel, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2024
Excellent service and accommodation
Kasey
Kasey, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2024
Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Gloria
Gloria, 4-night trip
Verified
8/10 Very good
Feb 21, 2024
Beautiful view of the volcanoes at breakfast!
Kim
Kim, 1-night trip
Verified
10/10 Exceptional
Aug 30, 2024
Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
HUGO
HUGO, 3-night trip
Verified
10/10 Exceptional
Jan 19, 2024
It was a great stay, near the city center. Stuff was friendly and the room was clean.
Anait
Anait, 6-night trip
Verified
8/10 Very good
Mar 10, 2024
The breakfast food is delicious with many options.
Lizbeth
Lizbeth, 1-night trip
Verified
8/10 Very good
Nov 17, 2024
Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Jun 13, 2024
We were in love with the hotel and the staff too
Tatiana
Tatiana, 4-night trip
Verified
8/10 Very good
Sep 14, 2024
Good area accesible walkable friendly staff. Good food
rene
rene, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2024
personal very friendly and helping with directions very clean safe food delicious
carlos
carlos, 2-night trip
Verified
10/10 Exceptional
Aug 22, 2023
Our stay was great! Very clean, quiet and walkable. Breakfast was delicious with great options. Definitely recommend
gabriel
gabriel, 2-night trip
Verified
10/10 Exceptional
Jun 12, 2024
The place is very lovely, you may see a lot from the top roof, they keep the room very clean and the staff is very kind
marcia
marcia, 7-night trip
Verified
10/10 Exceptional
Sep 5, 2023
All employees were very attentive. Place was clean and breakfast was very good. Will visit again
elvia
elvia, 2-night trip
Verified
10/10 Exceptional
Oct 4, 2024
Cozy Suites, Delicious Breakfast and Safe Environment! 10/10 Recommend
Eileen
Eileen, 1-night trip
Verified
8/10 Very good
Aug 24, 2023
Staff is very helpfull and nice
Freddy
Freddy, 2-night trip
Verified
8/10 Very good
Oct 3, 2024
Walkable distance from the main park of the city. Parking is included which is a plus.
Gabriela
Gabriela, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2024
Really nice place to stay, great cuatomer service, food, soft bed and pillows, i love the pressure on the shower. The best
Elvia
Elvia, 1-night trip
Verified
8/10 Very good
Dec 25, 2023
Cozy place to spend the night. In walking distance from the central plaza, the shops, and the restaurants. The view from the terrace while eating breakfast is stunning.
Hector
Hector, 1-night trip
Verified
8/10 Very good
Sep 23, 2023
The location is safe but some guests were noisy and disturbed my sleep. The hotel has a great breakfast and the relationship price/quality is excellent.
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2024
Everything was great! Room was clean, breakfast was delicious and the staff was awesome,friendly and helpful! Muchas gracias!
Elzbieta
Elzbieta, 1-night trip