Alaya Hotel offers a perfect blend of luxury and comfort with its elegant design, excellent service, and relaxing ambiance. The rooms are beautifully designed, the staff is attentive, and the amenities, including the spa and dining options, enhance the overall experience. A great choice for a peaceful and memorable stay.
Merve
Merve,6 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Petras
Petras,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
HIGHLY RECOMMEND, just got back last week,staff is great, friendly, & FAST.
THE BEST PLACE IVE DESTINED TOO
THANK YOU ALAYA FOR GREAT HOSPITALITY.
Juan
Juan,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
mariano
mariano,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Beautiful hotel
It’s a wonderful hotel. It’s small so the attention to detail and comfort is above and beyond. The staff is incredibly friendly and gracious; the beach and amenities are clean and well-attended; and the overall feel is that of staying in a private treehouse.
Stephanie
Stephanie,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 5 日
A good hotel with a beautiful beach. The staff are friendly. The food is excellent. The room we had was the apartment - would not recommend as super loud overlooking the street (lots of traffic / noise) and very dark (bit like a cave!).
Phoebe
Phoebe,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Best hotel in Tulum
Absolutely great hotel! Everything was perfect, the best hotel we ever stayed in Tulum (being coming here for 4 years) Very quiet also!
Olga
Olga,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
NANCY
NANCY,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Our stay at Alaya Hotel Tulum was absolutely magical! From the breathtaking beachfront views to the serene atmosphere, every moment felt like a slice of paradise. The rooms were beautifully designed, blending luxury with nature in a way that made us feel completely at peace.
A huge thank you to Brenda and Stefano, who went above and beyond to ensure our stay was perfect. Brenda was so attentive and made sure we had everything we needed, while Stefano’s local tips and friendly demeanor made exploring Tulum even more enjoyable. They truly made us feel at home.
We’re already dreaming of our next visit and wouldn’t hesitate to recommend Alaya Hotel to anyone looking for a relaxing and rejuvenating escape in Tulum. Thank you for an unforgettable experience!
Lacey
Lacey,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 28 日
david
david,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Wonderful!
nalini
nalini,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 25 日
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 7 日
We enjoyed our stay
Hermine
Hermine,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
We had a wonderful stay overall. The property is well maintained and the service is excellent. I do not recommend going to their sister hotel for the Beach Club access. There’s not much of a beach club there. We preferred the beach setting on the property.
Luis
Luis,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 29 日
Karla
Karla,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 22 日
Great service
Myriam
Myriam,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 19 日
Great stay
The front desk team were really good. Was super happy with the garden room. It was a nice small property and you can can get some access benefits at sister properties.
Yogesh
Yogesh,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 18 日
Service, location, style
Timur
Timur,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 18 日
Joanne
Joanne,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 12 日
amazing
Radhika
Radhika,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 30 日
The staff were very friendly and helpful. It rained and our roof started leaking and rain water got all over the bathroom but besides that the hotel and service was very good.
Jamal
Jamal,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 17 日
The property was beautiful and the staff was excellent.