This hotel gets great reviews for a reason. I've never seen a friendlier staff. Everyone was very friendly and helpful. The hotel is near a major road (convenient!) so they include earplugs and calming tea in case some guests are bothered. I'm pretty sensitive to noise, but the road noise wasn't bad. Some guests left around 4AM, probably to head to the nearby national park, and they were noisier than they needed to be, but hotels can't control whether guests choose to be considerate of others or self-centered jerks. Overall this was an excellent hotel. Note that it is not a fancy place, but it is a clean, well maintained place to get some sleep during your stay in the area. Close to local shopping, and free laundry facilities!