1. I booked a "Deluxe Double Room, Balcony" for 2 nights and I expected there must be some kinds of city views no matter which floor the room. However, I was assigned to Room 108 which the balcony is facing the wall of the nearby building (i.e. no any view at tall). Any room at a higher level with window will have a better view than it. That, what is the reason I have to choose for a room with balcony. The actual provision is totally different from the website photo. If the Hotel consider still it is a "Deluxe Double Room, Balcony", please specify clearly in the website. The Hotel was unable to change the room for me on the 1st day.
2. The neighbour had a bright lighting switching ON during night time only and facing the balcony. The curtain at the room was too thin and could not block the light.
3. The window at bathroom was obstructed by a screw (due to deformation of window OR poor installation workmanship) and hence could not be close normally. This is 1st floor. Stranger is able to climb into the premises through this window easily.
4. The worse was that there were cockcrow and dog barking at 5am at neighbour. As Room 108 is located above the kitchen of the Hotel, I could also hear the breakfast preparation sound and staff talking at 6am.
5. Finally, the Hotel helped to change to another room with balcony at higher level (though the view is only roof of the building) for my 2nd night. It was sad to hear that the Hotel realized the noise issue but still assign 108tome
