Very friendly staff - room smaller and on higher floor than expected but comfortable and cleaned daily. Breakfast fine (fresh eggs and pho ✅✅) though coffee was weak and real fruit juice would be better. The location for this property is great and right near the station, in a quiet alley with plenty of cafes and restaurants surrounding. It’s a short walk to the main sights.
We stayed in a suite, but there were a series of malfunctions in the bathroom, TV, door locks and other facilities. The room was changed but still the improvement of the poor facilities was not satisfactory. The staff were good.
This is a clean hotel with spacious rooms.
After checking out, we stayed in another area for one night, but it was difficult to take our carry-on case with me, so we asked if staffs could keep our carry-on case for a day, and they kindly agreed. Thank you very much for your help.