The location is not good, far away from the city center. The room is not very clean. The staff will not let you feel welcome. The car park is not on site the hotel, need to walk to the public car parking , walk 5-7 mins. I will not stay at this hotel again.
Ka man carman
Ka man carman,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 2 月 1 日
ZIHJIA
ZIHJIA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Tammy
Tammy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 14 日
This is a beautiful hotel but I found the person that checked us in
Mary
Mary,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Hospedaje en Southampton
Muy bien ubicado, concurrido, pero ágil en el check in, faltó el apoyo para las maletas; pero todo en orden y la habitación amplia, limpia y cómoda.
Luis G
Luis G,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
David L
David L,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Caelos
Caelos,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Ashton
Ashton,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 4 日
Smell of sewage in room happens a lot staff say
Terrible smell of sewage in the bedroom. Issue was raised with staff before going down to dinner and staff member acknowledged that she knew exactly what it would be and would get it sorted straight away. It happens all the time.
After returning from dinner the smell was even worse after waiting nearly half an hour to see the manager we were left sitting in reception from around 9:30 till just before midnight waiting to see if they would give us another room or if it would be out on the streets Eventually they found us another room. Have romantic night away was completely ruined and all they offered us in way of compensation was a free breakfast completely unacceptable.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Victoria
Victoria,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Beautiful Hotel.
We stayed on a Sunday night having been on a Sea Seekers charter during the day. The hotel had their own parking, allowed us to leave our luggage in the morning & we finally checked in around 7pm & our luggage was in our room. The room (331) was lovely, nice views over the harbour & was spotless, very comfy & well equipped. We had dinner in the Jetty restaurant & the food & service was excellent. Overall a great stay.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Amazing weekend
Carla
Carla,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Great location and food
Great hotel and location. Food in the HarBar in the evening was gorgeous. We stayed in a room on the 5th floor which was a little noisy with the music from the 6th floor. Would definitely stay again.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Pippa
Pippa,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 29 日
Verena
Verena,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
William
William,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
A very special hotel- modern yet warm!
From the fabulous staff at check in, to the gorgeous comforts of my cozy double this hotel really is quite special. If it is first class hospitality and modern yet warm luxury you are looking for then this is for you. There is even complementary gin in the room ( shame I was on business) I didn’t make it up to the roof top bar- but hear it’s amazing- but I did sit out on my beautiful balcony over looking the yachts. To finish it off the gym is pretty impressive for a hotel gym !
Lucy
Lucy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Harriet
Harriet,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
We have stayed at this hotel many times, probably over a dozen, using it as our pre-and post-cruise hotel. Until now, the service has always been excellent. Unfortunately, during our most recent stay, we had a very disappointing experience with the new manager. She was tall and wearing a black vest, though I was unable to get her name.
When we asked if she could check the status of our room, she dismissively replied that check-in was not until 3 pm, without even checking the system. Her tone was condescending and her behavior toward my wife came across as discriminatory and unprofessional. This was very upsetting and unlike any experience we’ve had at this hotel in the past.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 12 日
Lewis
Lewis,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 11 日
Not really recommended
Issues with the room, not configured well for make up/hair styling/shaving. The bed was so high, needed to take a running jump.
Breakfast was OK. Not great service and a funny set up with it all being laid out on the bar.
Really poor check out service. Warning: car parking is £2 more than the website tells you.
Bar closes at 10ish so no night cap and was closed the night before for a private function.