The hotel is located in a food street. It would be a bit noisy at night if the windows are not shut well. The room is simple. Staff are friendly and helpful. They are willing to introduce sightseeing points and restaurants nearby. The breakfast is delicious with certain choices.
The hotel is located in the walking distance to old quarter, Hoan Kiem Lake, and in the food street. You can visit the St Joseph Cathedral by just walking 5 minutes.
The hotel staff are nice and are willing to help.
CARY
Expedia真实住客点评
8/10 很好
2017 年 3 月 2 日
飯店人員很親切,房間有任何問題,都會幫忙處理,並且更換房間,是一間很棒的飯店!
真实旅客
Hotels.com真实住客点评
6/10 好
2016 年 12 月 31 日
真实旅客
Hotels.com真实住客点评
6/10 好
2016 年 12 月 30 日
The overall was good except the arrangement to the airport early in the morning.
The hotel charged US18 for the private car to take us to the airport. However, when we check out early in the morning and wait for the car, the hotel could not find the driver and at the end they called a taxi for us without any explanation. What was the difference for us to take a taxi to the airport? It would be cheaper.
The pictures that are shown on Expedia do not reflect in actual real world conditions. The front entrance area is dirty, run down and small/crowded. The hallways are also small and rundown, carpets are in need of changing, walls need patching up and painting. Family rooms need a major reno especially the bathroom. Sewer smell from the bathroom, caulking has black stuff on it(maybe mold) and water pressure ok to non existent. Shower area had a issue before my stay and they never patched the ceiling area around the pipes. Trang was most helpful in arranging to have us move to 2 seperate rooms at no extra cost. Those rooms were better. Thank you Trang. David was also very helpful. The location is excellent as the train street is very close(1 minute walk and lots of places to eat food) but the overall condition of the hotel is bad. They say that the hotel was built in 2016 but it looks like it's been in use for decades. I would look for somewhere else close by to stay in next time.
John
John,7 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 11 月 29 日
Room is dirty and smells bad
Cecil patrick
Cecil patrick,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 11 日
We got the suite with private terrace overlooking the street. Loved it! The service is impeccable, the location unbeatable, and the the views awesome.
Great hotel for the price. Easy walking distance to anything you need - on a busy street. Staff were fabulous- very friendly, personable, and very accommodating to changes in our schedule. No major complaints other than had a massage and was very light and not very enjoyable.
Janelle
Janelle,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 8 日
Bra
👍
Lazar
Lazar,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2023 年 10 月 20 日
Interesting Getaway!
This hotel is surrounding with lots of local and western restaurants and within walking distance to the famous Ha Noi railway which has the residents so close to the railway!
Minh
Minh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 9 月 12 日
Kim was exceptional! She went beyond to help me in everything I needed! She is the Best!
Very friendly/professional and extremely helpful!
She was always inquiring if I needed anything
So that my stay was a memorable one! And it was!
In fact I will be back to the hotel in a week!
Don
Don,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 7 月 12 日
George
George,6 晚行程
Hotels.com真实住客点评
2/10 很差
2023 年 2 月 10 日
Amyn
Amyn,2 晚行程
Orbitz真实住客点评
10/10 绝佳
2019 年 11 月 4 日
Good hote
Great hotel for few days. The location is fantastic, is near to the most famous places in Hanoi. The breakfast is good. Wifi is not good
SERGIO FERNANDO
SERGIO FERNANDO,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2019 年 9 月 22 日
Great location. Shower needs improvement.
The room was great, very spacious with balcony. The location was perfect, lots of authentic street food places and it seems that locals go there to eat judging by the number of motorbikes parked there. Only one problem was that the shower had weak pressure and the water was lukewarm.