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Hotel Versalles Suites

2.5 star property
Hotel with restaurant, near Las Palapas Park

Choose dates to view prices

Downtown Cancun's vibrant energy is captured at Hotel Versalles Suites, where you can unwind with a drink at the rooftop terrace or poolside bar. Connect to in-room WiFi, grab a coffee from the café, and enjoy dry cleaning/laundry services. Guests rave about their stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Triple Room

Basic Triple Room | In-room safe, iron/ironing board, free WiFi

Basic Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | In-room safe, iron/ironing board, free WiFi

Deluxe Suite, City View

  • City view
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room safe, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, iron/ironing board, free WiFi

Superior Triple Room

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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8.0 out of 10, Very Good, 1,084 reviews
The price is CNY398
CNY519 total
includes taxes & fees
Jun 22 - Jun 23
Suites Malecon Cancun
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About the neighborhood

Map
Avenida Uxmal Esquina Yaxchilan, SM24 M16 L20, Cancun, QROO, 77517

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Mercado 28 - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 9 min walk - 0.8 km
  • Plaza 28 - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Subway - ‬3 min walk
  • ‪La Parrilla - ‬2 min walk
  • ‪Subway - ‬3 min walk
  • ‪KFC - ‬1 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Versalles Suites

Placing you within a 10-minute walk of Las Palapas Park, Hotel Versalles Suites features a nightclub and a rooftop terrace. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a poolside bar, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Nightclub

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 70 to 150 for adults, and MXN 50 to 100 for children
  • Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 10 and 15 costs MXN 200 (one-way)

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Versalles Suites Cancun

Versalles Suites Cancun

Hotel Versalles Suites Hotel

Hotel Versalles Suites Cancun

Hotel Versalles Suites Hotel Cancun

Frequently asked questions

Does Hotel Versalles Suites offer free cancellation for a full refund?

Yes, Hotel Versalles Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Versalles Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Versalles Suites?

Yes, there's free valet parking.

Is airport shuttle service offered by Hotel Versalles Suites?

Yes, an airport shuttle is available. The charge is MXN 700 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Versalles Suites?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hotel Versalles Suites?

No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Hotel Versalles Suites and nearby?

Hotel Versalles Suites has a nightclub.

Are there restaurants at or near Hotel Versalles Suites?

Yes, there's an onsite restaurant.

What's the area around Hotel Versalles Suites like?

Hotel Versalles Suites is in Downtown Cancun, a short 6-minute walk from Las Palapas Park and 8 minutes' walk from Benito Juarez Municipal Building.

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Reviews

Hotel Versalles Suites Reviews

7.0

Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excelente opción

Es un buen lugar, limpio, buen servicio y económico, muy céntrico y seguro.
Brenda Julieta, 2-night trip
Verified

2/10 Poor

JAMAS SE HOSPEDEN EN ESTE HOTEL!!!!!!!!!!

El peor hotel que me quede en mi vida, no tienen Limpieza en las habitaciones ! Había tampones con sangre en el inodoro ! La Tv no funciona , no hay agua en la regadera!!!!! Cómo es posible que no tengan agua , no saben ni ellos mismos a qué hora es el desayuno , háganme caso no se queden en esta basura de lugar ! Hay cucarachas en los baños , el manager cubano súper grosero y prepotente cuando le comentamos no nos quisieron apoyar en nada , sabanas sucias , en verdad eviten esta propiedad a toda costa ! Creo que ni merece estar este hotel en esta página web
marcos, 1-night trip
Verified

10/10 Exceptional

La estancia en el hoteñ me fue super bien nos trataron super bien con amabilidad y respeto todos se portaron super con nosotros estoy encantado con el servicio ña atencion y quiero volver a recervar en ese hotel
Industriales, 1-night trip
Verified

8/10 Very good

Ok todo

Muy bien todo.
1-night trip
Verified

10/10 Exceptional

キューバ人のホテル

キューバ人の経営のホテルです。キューバが大好きな人にはとても楽しいホテルです。スタッフも親切。 ただ道を渡るとき、近くに横断歩道がないので、動きの悪い人は注意してください。私たちの部屋は２階で階段での上り下りでした。 中扉もありセキュリティーはしっかりしてます。
RURIKO, 1-night trip
Verified

6/10 Good

Room was clean. No bugs and everything was tidy. The beds are hard, no hot water in the morning and the smell was clean-but strong. Overall not terrible for an overnight Bc it’s so close to the bus station.
1-night trip
Verified

6/10 Good

everyone at the hotel was very nice but I must say that rooms without windows are hard to deal with. The roof was leaking when it rained hard and the shower didn't evacuate water. Nothing unreasonable given the price but just not the best experience. However the hotel is located next to Mercado 23 which is awesome to visit and near the main ADO bus station which is highly convenient
Francis, 2-night trip
Verified

4/10 Fair

experience in the hotel

I was damage my finger in the bathroom. The bathroom door, is closing very strong and have sharp edges in aluminum handle. ...............................................................................................................
1-night trip
Verified

2/10 Poor

The actual property and conditions did not matched the online advertisements and photos. The place is a dump.
4-night trip
Verified

6/10 Good

Me gusta mucho la ubicación y personal del hotel. También muy positivo es el acceso al internet Wifi – en realidad la mejor que encontré en una hotel en el centro de Cancún. El problema son las fiestas del sábado. Se pone la música muy fuerte y tarde y no puedo dormir. Es la segunda vez que ponen una fiesta (creo en el techo del hotel) y no me deja dormir. Entonces si necesitas una habitación (sábado en la noche) y necesitas dormir – mejor de esconder otra. :(
Leon, 2-night trip
Verified

10/10 Exceptional

Friendly and secure, the hotel is in the center of downtown a short walk to the central bus terminal, great restaurants and shopping. Staff speaks English/Spanish and assists your stay. I've visited Cancun 3 times for dental treatment and always stay at Versalles. Tip: the bus terminal is the best way to get to and from the airport on a non-stop, modern express bus. Pickup and delivery in front of all airport terminals. Ticket costs $4. No charge for luggage. Or hop a bus to anywhere in Mexico. William
William, 2-night trip
Verified

8/10 Very good

Una experiencia y estancia muy positiva. Habitación grande, limpia y muy buena la ubicación – céntrico y cerca de restaurantes y transpiración (terminal de ADO). EL WIfi – EXCELLENTE.
Leon, 1-night trip
Verified

10/10 Exceptional

Excelente Ubicación

Ubicación en el centro muy conveniente cerca de estacion de autobuses, tiendas, etc. Personal muy atento y servicial.
Marlene, 1-night trip
Verified

10/10 Exceptional

hotel en la mejor zona de Cancun

Se me hizo muy lindo, la ubicación es muy buena, el hotel estan sus habitaciones cómodas respecto al precio que pague definitivamente lo super recomiendo
alicia, 1-night trip
Verified

4/10 Fair

located very near to the central bus station

this hotel is in great location. yet i had a bad expertise that the room is not soundproof and the reception kept talking all night. every other move within the hotel you can hear it loudly in the room. room is little bit outdated but it's big and the internet is good.
1-night trip
Verified

6/10 Good

Avantage: proximité immédiate du terminal bus ADO. Chambre simple, sans fenêtre mais air conditionné. S'assurer que la réservation est bien enregistrée auprès de l'hôtel.
1-night trip
Verified

8/10 Very good

Cheap and cheerful

Seemingly a family-run affair, all hands were on deck to check us in. Lobby and room were in good condition. Picked the hotel because it was near the bus terminal without being too close, and also near bars and restaurants on Yaxchilan. Room had recently been redone and the table lamps still had their wrapping on them. Saw one tiny cucaracha but no biggie. The only issue was the noise from the bars. I knew we were close and we'd hear them, but I didn't expect the noise to invade the room that badly, or for that late into the night.
Stefan, 1-night trip
Verified

8/10 Very good

The personal was very kind. Humble hotel, but comfortable to sleep while sightseeing for the day.
Tatiana, 4-night trip
Verified

2/10 Poor

sin ventanas

el hotel esta muy incomodo los cuartos muy pequenos. las camas son de piedra con in colchon incomodo
raul, 1-night trip
Verified

10/10 Exceptional

JESUS RAFAEL, 1-night trip
Verified

10/10 Exceptional

Guillermo, 1-night trip
Verified

2/10 Poor

Poca hospitalidad y mucho ruido muy mal servicio

3-night trip