During my stay, Tony and his wife had been so accommodating to all my needs. The hotel is worth the price.I also booked a tour to Halong bay and a trekking trip to Sapa through the Tony, which is highly recommended. I surely will go back.
Lei
Lei,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2018 年 5 月 3 日
Disappointing
Was poor considering other reviews. When I arrived at midnight the shutter was down which is a scary thing to see on a dark side road. Is supposedly a 24 hour reception, never really recovered from this, room was tiny, shower ridiculously small, breakfast ok at least staff were nice and good location.
The staff were very friendly. Breakfast was good, you could choose how you like your eggs cooked and there was fresh fruit and rice and noodles every morning. I even booked a day tour and my bus trip through the manager and it was great! I used the wifi to work without many issues. However, my room did not have the kettle that was advertised and the water was not free.
真实旅客
Hotels.com真实住客点评
4/10 尚可
2018 年 4 月 9 日
Price conscious travellers.
Hotel is close to bus 86 stop . Convenient for airport transfers. Surrounding is quite dirty and dark at night . Internet keeps dropping out . Breakfast is good though . Room amenities are not up to standard .
Beng
Hotels.com真实住客点评
8/10 很好
2018 年 4 月 6 日
Dejligt hotel med god service og gode senge
Super god service, og meget imødekommende personale! De vil gerne hjælpe så meget som muligt, hvilket er super dejligt!
Værelserne var rigtig pæne, og god i stand med gode senge.
Det eneste minus er at der er en lille gåtur ned til søen, men det er slet ikke et problem at komme derned :)
Jeg vil helt sikkert anbefale at bo der!! :)
Emma
Hotels.com真实住客点评
10/10 绝佳
2018 年 3 月 17 日
Friendly staff, exceptional service!
I would give this place 20 stars if I could. Tony (manager) and the rest of the staff are exceptional employees, and beyond that just wonderful human beings. They care as much about your experience as they do their busineas. I didn’t want to leave Hanoi, in part because I was treated so well there. I will stay there again if I go back to Hanoi and would recommend the same for any other travelers.
Jessica
Jessica,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2018 年 2 月 1 日
A conseiller.
Amabilité et efficacité sans reproches de la part du personnel. Chambre avec balcon propre et lumineuse et vue sur les toits, petite mais satisfaisante pour un isolé ou un couple. Petit-déjeuner en buffet et à la demande. A proximité de 2 des plus grandes companies de bus.