We booked two rooms for a family gathering in Edmonton. The king size room was good, but the 2 bedroom was disappointing. The a bathroom area was small and dirty with what looked like blood and hair in the tub/shower drain, and the sink area was very small for getting ready. The furniture and beds were not very comfortable and I woke up with a sore back every day. The quality was cheap all around from the furnishings to the towels.
We originally were going to bring our dog which is why we booked at this hotel because they are dog friendly. However I let them know several days before that we were not bringing our dog, yet they still charged us for it. The front reception was friendly and removed the charge no problem but it’s the little things that add up along with all the major construction around it which always kept us in traffic trying to just get to the hotel, that lead us to not leaving a good review.
I would not stay here again.
Karen
2 晚家庭旅行
10/10
Tanveer
1 晚商务旅行
8/10
Jesulen
3 晚行程
4/10
Matt
1 晚行程
8/10
Chad
12 晚行程
10/10
Staff was amazing! Front desk let us use breakfast area to eat our own
Glady
1 晚家庭旅行
10/10
I highly recommend this hotel! The staff is dedicated to guest satisfaction, with a great morning briefing led by the manager.
The breakfast was delicious, thanks to the kitchen staff for constantly refilling the trays. The room was spacious, with a handy kitchenette, and we got a great deal for our stay. A fantastic experience overall!
Gilbert
2 晚行程
10/10
We have stayed here several times and always find the property clean, the staff friendly, and the room as expected and comfortable. We appreciate the kitchen space in the rooms and the privacy allowed by separate bedrooms when we travel with our children. The property is very easy to access due to its location and is close to many stores and services.
Tracy
2 晚商务旅行
10/10
Himtaj
1 晚结伴旅行
10/10
Great service! Cows. Rooms and delicious breakfast!
Arron
1 晚行程
8/10
Thanks
Bunjoon
10 晚商务旅行
10/10
KELSEY
2 晚家庭旅行
2/10
Obaapa
3 晚行程
8/10
Front staff were lovely and amazing, letting us know there were hockey teams checked in and if we had any issues to call right away. Informed us of the continental breakfast offered and when the best time to get it. The feather pillows were the only downfall, really flat and had to stack two to get some support for our heads. Other than that it was a good experience!
Cleo
1 晚行程
10/10
Spacious room
sandra
5 晚行程
8/10
Kelsey
1 晚家庭旅行
10/10
Joseph
2 晚行程
10/10
真实旅客
2 晚家庭旅行
10/10
Tessy
3 晚商务旅行
10/10
Tessy
1 晚家庭旅行
4/10
Very disappointed; musty smell in corridors upon arrival and when entering the room. Bed was hard and pillows were the worst I've ever slept on. The AC/heater also wasn't the best. Pool had too much chlorine and the hot tub jets were not working. WIFI was a joke. We skipped breakfast based on the quality we had received. I don't recommend this hotel.