In the heart of Burnaby, Pelicanstay in Burnaby offers an urban retreat with a gym to keep you active and a restaurant to satisfy your cravings. With an outdoor pool, tennis courts, and free in-room WiFi, this hotel is perfect for those who love city life.
British Columbia Institute of Technology - 5 min drive - 2.2 km
Deer Lake - 8 min drive - 1.7 km
Getting around
Vancouver Intl. Airport (YVR) - 31 min drive
Pitt Meadows, BC (YPK) - 32 min drive
Vancouver Harbour Flight Centre (CXH) - 37 min drive
Abbotsford, BC (YXX-Abbotsford Intl.) - 56 min drive
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 29.4 miles/47.2 km
Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 29.5 miles/47.4 km
Vancouver Rocky Mountaineer Station - 13 min drive
Moody Centre Station - 17 min drive
Coquitlam Central Station - 19 min drive
Metrotown Station - 13 min walk
Royal Oak Station - 14 min walk
Patterson Station - 20 min walk
Restaurants
KFC - 7 min walk
Saint-Germain Bakery - 6 min walk
Starbucks - 6 min walk
Togo Sushi - 7 min walk
Burger King - 6 min walk
About this property
Pelicanstay in Burnaby
Pelicanstay in Burnaby puts you within a 15-minute drive of Metropolis at Metrotown and Pacific Coliseum. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, Science World and Vancouver General Hospital are within a short drive. Public transportation is just a short walk: Metrotown Station is 13 minutes and Royal Oak Station is 14 minutes.
At a glance
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Hotel size
5 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 25
Check-out time is 11 AM
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Special check-in instructions
The property charges 3.5 percent for credit card payments
There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CAD 10.00 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
What to do
Tennis
Facilities
Fitness center
An outdoor pool
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Netflix
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Washer and dryer
What to enjoy
Separate dining area
Separate living room
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
Fees & policies
Refundable deposits
A damage deposit of CAD 250 will be collected before check-in
Optional extras
Late check-in between 9 PM and 6 AM can be arranged for an extra charge of CAD 25
Credit card charges are subject to an extra charge of 3.5 percent
Parking
Self parking costs CAD 10.00 per day
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Executive Suites Burnaby Apartment
Executive Suites Burnaby
Pelicanstay in Burnaby Hotel
Pelicanstay in Burnaby Burnaby
Pelicanstay in Burnaby Hotel Burnaby
Frequently asked questions
Is there a pool at Pelicanstay in Burnaby?
Yes, there's an outdoor pool.
Are pets allowed at Pelicanstay in Burnaby?
Sorry, pets aren't allowed.
Is parking offered on site at Pelicanstay in Burnaby?
Yes. Self parking costs CAD 10.00 per day.
What are the check-in and check-out times at Pelicanstay in Burnaby?
Check-in start time: 3 PM; Check-in end time: 9 PM. Check-out time is 11 AM.
Is there an onsite casino at Pelicanstay in Burnaby?
No, this hotel doesn't have a casino, but Grand Villa Casino Hotel and Conference Centre (5-min drive) and Starlight Casino (10-min drive) are both nearby.
What is there to do at Pelicanstay in Burnaby and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Pelicanstay in Burnaby?
Yes, there's an onsite restaurant.
Does Pelicanstay in Burnaby have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Pelicanstay in Burnaby like?
Pelicanstay in Burnaby is in Marlborough, a short 6-minute walk from Metropolis at Metrotown and 11 minutes' walk from Crystal Mall.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
8.2
Location
6.8
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Sep 5, 2019
The location was perfect - across from the Shopping Mall.
Verified traveler
3-night trip
Verified
6/10 Good
Jul 28, 2019
General cleaning of the property was not good. .............
Verified traveler
3-night trip
Verified
8/10 Very good
May 19, 2019
Full open kitchen and washing machine. Underground parking spacious and easy. Building entry by card s convenient.
Verified traveler
4-night trip
Verified
8/10 Very good
May 11, 2019
Nila was waiting for us at the highrise's entrance. She kindly showed us everything in the newly renovated apartment including how to use the air conditioner, dishwasher and washer/dryer. We opted to pay the extra $10/day indoor fully-secured garage, although the neighboorhood is nice. The concrete construction muffles most noises with the exception of the occasional bark from the neighbor's dog.
Verified traveler
5-night trip
Verified
6/10 Good
Apr 23, 2019
Overall a good value for the price.
We didn't have any dish towels or soap, the pillows were not good (we bought our own)
We also had a broken bedroom closet door which the manager had reported to the powers that be.
We had no TV service for 5 days, Telus did come in and repair on our last day there.
The patio doors were filthy altho the suite itself was quite clean
We feel it is the responsibility of the onsite manager to ensure everything is in proper working order before a guest arrives in order to provide a seamless stay.
Verified traveler
6-night trip
Verified
8/10 Very good
Apr 17, 2019
Self check in. Instructions to follow. Great prices, all the things you need provided. An entire apartment to myself.
Verified traveler
6-night trip
Verified
8/10 Very good
Apr 3, 2019
we were melting as we were unable to turn off the heating vents. We did have fans in the suite but could not sleep at night.
They have kindly offered us another room while they attend to the issue as wee are scheduled to stay with them again.
Verified traveler
3-night trip
Verified
8/10 Very good
Feb 2, 2019
Communication could definitely improve, not good, location great, apartment good
Tim
Tim, 9-night trip
Verified
8/10 Very good
Jan 31, 2019
convenient to metrotown and the skytrain if you no vehicle privacy weight room onsite manager never met us at the front door just talked thru intercom and gave us instructions and door code # thru intercom which wasnt very secure difficult understanding Nila due to lack of english skills and more importantly not meeting us in person we did give her ample time to meet us at the property as well once we arrived at the airport. Overall once we figured everything out we would stay there again
Tim
Tim, 9-night trip
Verified
2/10 Poor
Sep 7, 2018
I Feared For My Mother's Safety! PLEASE AVOID!
This is not a hotel - it is a sub-par Airbnb service that uses terrible advertising practices. After you reserve, they send you a weird email where they would like you to double-confirm all of your information again. They want you to upload your credit card pictures, front and back, and your photo identification. Isn't this already all handled on the hotels.com site? Why ask for it again? Every email you receive is from a different person. Their grammar and spelling is strange - I don't think they are based in North America at all. I booked a room for my 75-year-old mother, and they completely ruined her arrival. They give you THREE phone numbers for their contact information. One is Whatsapp only, one is a voice line that nobody answers, and I didn't try the third. My mother texted the Whatsapp number and she said someone would reply soon. NO reply. Then she called - couldn't get a hold of anyone. These hurtful people left my mother waiting AT NIGHT, ALONE, in front of their property for over two hours. I can't tell you how angry I was. Then? The air-conditioning wasn't working! They said they would fix it - they did not. My mother LEFT THIS PROPERTY EARLY because they were so terrible - we checked her in to a real hotel. We still had two nights on the reservation but I feared for my mother's safety. Please be careful and DO NOT reserve this property.
Omario
Omario, 3-night trip
Verified
8/10 Very good
Jul 24, 2018
It was good
Verified traveler
3-night trip
Verified
2/10 Poor
Jul 9, 2018
Great location- if that is all u care about,
If location is the only thing you care about- this is your place!
Horrible from beginning to end.
Little to no communication with local staff,
All furniture is uncomfortable. Beds are hard! Teenagers had backache after 1 night - still had 2 more to go. Not a hide abed- flip down.... should not even be consindered as part of sleeping furniture!
No cable,(wasn’t working and informed staff but was never called back 3 days I was there),No AC, no screens on widows or patio slide, no ventilation! Hot, uncomfortable nights. Had asked for phone # of local staff in case of emergency, she was supposed to bring me linens for fold down- 2 hrs (after 10:15 pm) later I called- she forgot- then asked me if I really needed it! There was 3 of us in this room. 1 bath towel/person, 1 hand towel and 1 facecloth,for 3 women (2teenage girls) for 3.5 days!! Dishes weren’t in cupboard, they were overloaded in the dishwasher! Guess I have to do the dishes if I want to use them! Cupboards, fridge and freezer had other guests food in them.
Just so much wrong with this location- other than the location.
Walking distance to Metrotown Mall. Clean and very spacious. Amazing Kitchen. Great parking. Close to everything. Felt safe. The check in process was odd but it all worked out.