Nice lobby, but they tried to give us a downgrade room and then they gave us a hard to access room
Moshe Abraham
2 晚家庭旅行
10/10
Espectacular la habitación, muy buena atención
Astrid Lucía
4 晚浪漫旅行
8/10
Adriana
1 晚行程
10/10
Arturo
1 晚商务旅行
10/10
Great Location
agustin
1 晚家庭旅行
10/10
I like vibe on hotel.
Hafidz
1 晚行程
10/10
Montserrat Vaitiare
2 晚行程
10/10
La suites son menos cómodas que las habitaciones normales
Katia
1 晚行程
4/10
This hotel is at best a 3* with very poor levels of service. We booked a suite 8 months ago, but when we arrived we were told that it was not available and given a much inferior room that was in a very poor state. I would definitely book at a known brand if visiting Mexico City!!
Paul
3 晚浪漫旅行
10/10
Manuel
2 晚行程
10/10
Hotel muito bom !!! Lugar ótimo
Camila
5 晚行程
10/10
BRUNO PASCAL
2 晚行程
10/10
Impeccable service and staff. Great locatiuon. Great value
Allen
3 晚行程
2/10
There was water in the room and leaks when it rain.
jD
3 晚家庭旅行
2/10
Property is very noisy. I was woken at 1am to the noise of guests making noise in the hallways and going in and out of the sky suites terrace. I could hear the smash of the door every time a guest or the Butler was bringing them drinks. The hallways also smelt of cigarette smoke.
I complained to the front desk 3 times and they did nothing. Finally at 3am I went to the terrace and asked the guests to leave and they did. Hotel staff couldn’t care less about my complaints. I did not manage to get any sleep after that.
Another problem is the AC hits right on to your face when sleeping.
The sky suite level has been remodeled, rest of the hotel looks tired and worn out.
真实旅客
1 晚商务旅行
10/10
HOTEL IS LOCATED IN ONE THE BEST AREAS IN MEXICO CITY. YOU FEEL SECURE AND YOU CAN WALK TO MALLS AND VERY FINE RESTAURANTS. IF YOU WANT TO GET AWAY AND BE TREATED AS ROYALTY, YOU HAVE TO STAY AT THE MARQUIS DE LA REFORMA.
LINGOC
3 晚行程
10/10
El personal con excelente trato y muy atentos, la habitación súper confortable, y los restaurantes muy buenos.
Excelente hotel