Staff lovely. Cold room. No natural light. Tiny sink. Nowhere to put our clothes other than hanging up. One chair. Didn’t look anything like photos. Not Worthing to have been listed on Sunday times as a good place to stay. Breakfast confusing, not given appropriate information.
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Garry
Garry,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 15 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Rachael
Rachael,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
A cracking hotel for the money!
A goo location but maybe noisy at the weekend due to proximity of night life.
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Disappointment
Very disappointing stay. Kept up due to noise all night; left at 5am. Shower was unusable as the temperature control was broken. Bed very uncomfortable.
Emailed the hotel several times asking to discuss but never got a reply so I am afraid I am left with no choice but to post this review.
Staff were very friendly to be fair.
Gary
Gary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 1 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 28 日
Thomas Kyung
Thomas Kyung,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 28 日
Outdated photos on Hotels.com
The photos of the hotel are outdated. Kitchen/bar not open. All the windows were dirty. Lots of dust on the window frames. Room quite spartan. Hardly any decor (1 picture on the wall). Stayed on top floor. Boxed in by other buildings hence no view.
The positives: staff are very kind & helpful. Their service is excellent
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 4 日
Cosy hotel in excellent central Liverpool location
Cosy hotel in excellent location for central Liverpool. The staff were really helpful and welcoming, the room was comfortable but the shower wasn't very powerful and tended to leak out of the shower base which could get annoying if staying longer than a couple of days.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Óskar
Óskar,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 16 日
The hotel had no food or breakfast options. There were no shampp or shower gel and the shower leaked all.over the floor and into the carpet. Was a mouldy smell all night..
Edward
Edward,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 12 日
Good value for one night
This place is good for a pitstop / one night or so. Check in staff were lovely, hotel & room were nice and warm in the winter. As a solo female traveller, the hotel also felt very safe. My room was good for the price, but a couple of added details could have made it great. A bedside lamp so that there was more option than just the ceiling light would be great, and looking at the shower drainage system which is slow - the shower is more of a wet room and the floor could flood easily.
JENNIFER
JENNIFER,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 6 日
Great location, friendly staff. Rooms cleanliness not up to standard of price / what’s advertised / pictures. Daily room cleaning was also cursory. Lots of the furniture looked heavily used. Wasn’t a dealbreaker but given the price and advertising as bespoke/boutique, did not meet expectations.
Daniel
Daniel,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 4 日
Good value
Pros- the staff were very friendly and overall for the price paid the room it was good value. Great location.
Cons - the room was tired looking and the bathroom was tiny. It was not water tight meaning the room did smell of damp
Danny
Danny,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Nia
Nia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 12 日
Excellent customer care
The receptionist Indira made our stay so enjoyable by making sure we got everything we needed. Excellent customer care!
Haneef
Haneef,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 8 日
Great Hotel, will be back
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others.
Bathroom is well equipped and large with underfloor heating.
The full Lock & Key full breakfast is delicious and worh every penny.
The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Graham
Graham,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 5 日
D
D,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 2 日
Glen
Glen,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 2 日
Ideal location, plenty of parking available within short distances. Room was cute, good for a place to stay after a night out.
Lauren
Lauren,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 27 日
Over promises and definitely under delivers
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 27 日
Great location
Perfect location for city centre, less than 5 minute was to John Lewis.
Always a warm welcome and perfect breakfast.