Check in was professional with the gentleman at reception having a good sense of humour. Room was well equipped and the bed very comfortable. It was quiet each night, so sleep was good. Shower worked very well with lots of hot water. Location was convenient to a large metro station, bus station, shopping centre and a nimber of restaurants. Wifi was good. Breakfast had lots of options, staff in breakfast area were helpful. Staff working at the bar were poor. Showed limited awareness of who was waiting longest to be served and consistently served local people before guests from further afield.