Hotels in Hoan Kiem

"Location is excellent- right in the heart if things but the room is quiet and peaceful. It was no problem to leave our bags overnight while on a cruise."

"The staff are excellent "

"Great location in old quarter Hanoi. Beautiful property, welcoming lobby, cozy and clean twin room. Superb breakfast buffet. Will only stay here next time we travel to Hanoi."

"Very nice reception from the staff at the entrance, beautiful and clean room with comfortable bed (but pillows too big, with no other options of softer ones). No black out drapes, despite being advertised. Breakfast was not good: small and noisy dining room with no windows, very limited choice, flies everywhere around food display, staff not very helpful, omelets greasy. That was surprising compared to the rest of the hotel."

"Great hotel with great service , very clean rooms and big selection for the breakfast and all delicious Staff very friendly "

"Very pleasant and accommodating staff. Breakfast was delicious, and the hotel Skybar was very nice. Room looked a bit bigger in the pictures, but was still reasonable. "

"The room was very clean. Staff members were friendly and attentive. Just FYI, the mattress was quite hard, so it’s great for back sleepers but not so much for side sleepers. Also, the spa is actually located a couple of blocks away and not exactly at the hotel. "

"We initially stayed for a couple of nights. Our room didn’t have a door to the bathroom, just a curtain, which I didn’t like. We had a different room the second time we stayed (after an overnight cruise at Ha Long Bay) which did have a bathroom door so I would recommend putting in a request for a room with bathroom door if you like privacy. Overall a great hotel though, and good location. Breakfast options were great and we also had dinner one night which was also very good. Special mention to Grace on reception as she was extremely welcoming when we arrived, very helpful, and gave us some tips on what to do while we were in Hanoi. 10/10 service from Grace. Other staff members were also very friendly and I could not fault their service."

"The staff was super helpful a friendly, and the rooms were clean & had great air conditioning. They did our laundry with one day turnaround and it was folded so nicely! Breakfast was great, and the location is good for walking or taking a short grab to major areas."