Hotels in Felicita

"This was my second time staying here. The first time everything went well. The second not so much. There was a huge roach that I saw run across the room. I called the front desk and they did offer to move me and I did only because I was there for an important event and I didn’t want to go through the hassle of getting a new hotel. Staff handled it great. I know it is not their fault. House keeping told me it was because the shower didn’t have a cover on the drain. I was very uneasy about the situation and didn’t unpack. I even kept my purse zipped because I didn’t want to take anything home with me. I will not be staying here again. This situation is unacceptable to me. "

"Pool was great weather was too chilly to fully enjoy. Property was under renovation while we visited but staff was friendly and clean. Was close to Legoland which is what we were looking for, not a great walking path but managable. Close to food and stores. "

"sort of safe and easy"

"Everything perfect "

" N/a"

"This hotel is old and the walls are very thin. It was also under construction which was not communicated to me beforehand (by hotels.com) and they put us right next to the construction. Needless to say, there was no sleeping in on vacation. Plus there was no pool or spa available. I doubt we will stay there again despite how friendly the staff were. "

"Clean property! Our place was perfect for the family. It was nice having a full kitchen so we could cook and lots of shopping nearby. Pools were great. The kids enjoyed the waterside especially, as well as the arcade/ game rooms. I enjoyed the gym amenities.... equipmemt was much more than most hotel type places. It was convenient having everything in one place. "

"The staff was absolutely amazing and doing everything they could to make the stay great, but unfortunately, they seemed very understaffed from check-in to breakfast to the cleanliness of the rooms. The biggest opportunity was definitely in the cleanliness of the rooms. The sheets were not clean once we pulled back the sheets there was hair in there. The carpets need to be shampooed and the pillows had an odor again. I want to stress on the fact that I don’t believe it’s from lack of care from want from the staff I do believe it’s from lack of care to inability of them having time to take care of the rooms properly the area of opportunity that needs to be taken. The greatest improvement on is going to be staffing. "

"The room we stayed at smelled like dirty feet but they let us check in early so we didnt ask to get switched to another room ( we were going to be out and about most of our stay so we just stayed in that room.) The air conditioning doesnt seem to work well. I dropped it to lowest setting (60 something degrees) and room still felt stuffy and a little warm at time but again we were mostly there to sleep. Last night when we arrived, no parking. We had to park in a parking garage about a 10 min walk on 3rd floor. There is definitely not enough parking in front or side of hotel and the off site parking was a good walk away. The biggest and most concerning problem was the bed bugs and the way the situation was approached. Housekeeping came and took bugs (2) in a cup and left. Upon checking out my parking of $28 a day was waived. I feel the whole stay should be refunded. This is disgusting. The bed bugs was crawling on my daughters chest. "