Hotels in Merrillville

"When I booked this hotel for a small family staycation, I had no idea that this establishment was privately-owned. Had I seen a notifying statement on the booking page detailing the privately-owned status, I would never have booked a room here. And the very reasons that I would never choose a room outside of a chain-owned hotel, were on full display the entire time. You have a building that is aesthetically worn down due to the owner likely not wanting to pay for any renovations/updated layouts out of pocket. The ridiculous nit-picking over a free continental breakfast to avoid extra costs. All the rooms and spaces were only half-cleaned due to what is probably underpaid/undertrained private staff. And a nice-sized pool area that reeked of neglect. I will note that the staff there were always friendly and extremely helpful when approached. But the staff alone can't save an entire business. I would never stay here again, and was beyond anxious to leave on check-out day. If you are going to privately own, you have to invest in your business. "

"Room was very dirty. Used the sleeper sofa and it was full of crumbs and dirt. Breakfast was good and staff was friendly."

"I've been here quite a few times before the first one we had had ants up in room. But lady was so nice to us and got us a better room. The ladies at the front desk are super good."

"Nothing worked at all The door was messed up I would like a refund because I’ve never experienced a stay at a hotel like this I’m beyond disappointed is there an email I can send pictures that I’ve took "

"Beautiful stay "

"Definitely needs some updates (which looks like are being slowly done). But a quiet place close to food"

"Breakfast was healthy and fresh"

"Nice comfortable room, great service. Free Breakfast buffet was good, nice variety of options. "

"Great breakfast and great parking "