Hotels in Melrose

"Great experience "

"We dis not have breakfast. Check in took a long time. Staff was there (in a nearby reception) watched as the line grew and did not call anyone to accelerate process. I sent a message to the hotel to indicate I planned to have something delivered and inquiring if they could receive it. 60 hours passed by and they did not reply. I ordered it anyway. I received a message from the courrier that it was delivered. Upon arriving called the front desk to ask for it. They said they would check and get back to me (they never did). The following day I went down to the reception and only then they looked for it and found it."

"Staff were pleasant. Breakfast buffet is good. Carpet in room needs shampoo smelled moldy in room"

"Room big clean and pleasant."

"Amazing Staff but that’s where the good ends sadly. Property needs better management and maintenance. "

"Convenient location Decent amenities but not very attentive service No phones in the room to connect with front desk, you have to text and response is slow No urgency and non attentive service considering it’s a airport location - you expect efficiency Shower had brown stains on grout Products are good quality TVs only gave SABC channels "

"Didn’t use the spa. Gym was good. Room was cold- AC on the blink. Didn’t have a meal there. Very hard to find your way around- very few signs. "

"We only spent one overnight here on our way to safari. There are no ice machines and bottles of water are limited to two. We could have gone down to the restaurant and picked up ice and paid for more water but we were exhausted after the long flight. The transportation to and from the hotel was great. Would recommend. The hotel was a great price and close to the airport."

"Breakfast was very good, plenty to choose from"