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Casa Kaoba Hotel & Suites

3.5 star property
Hotel with spa, near Xplor Theme Park

Choose dates to view prices

Escape to Casa Kaoba Hotel & Suites, near Xplor Theme Park. Discover a tranquil oasis with an outdoor pool, lush garden and terrace. With in-room WiFi and delicious meals at Ceiba Negra restaurant, you'll feel right at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli

For families (6)

  • Children stay free
  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Balcony

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - single
Ceiling fan
Separate bedroom
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room | Flat-screen TV

Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hair dryer
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
3 bedrooms
Ceiling fan
Hair dryer
  • Garden view
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

Similar properties

Exterior
Wyndham Garden Playa del Carmen
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 1,002 reviews
The price is CNY556
CNY696 total
includes taxes & fees
Mar 13 - Mar 14
Wyndham Garden Playa del Carmen
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About the neighborhood

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710

What's nearby

  • Mahi Golf Course - 3 min drive - 2.2 km
  • Piste Cyclable sur Paseo Xaman-Ha - 3 min drive - 3.2 km
  • Playacar Beach - 4 min drive - 3.2 km
  • Xplor Theme Park - 4 min drive - 2.9 km
  • Playacar Golf Club - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 13.3 miles/21.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪rosa roja - ‬8 min drive
  • ‪Festival Grand Buffet - ‬6 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬6 min drive
  • ‪Cupcake Cafe - ‬6 min drive
  • ‪Fogo de Janero - ‬8 min drive

About this property

Casa Kaoba Hotel & Suites

Casa Kaoba Hotel & Suites puts you within a 10-minute drive of Xplor Theme Park and Ferry to Cozumel. Guests can indulge in deep-tissue massages at the spa, and Ceiba Negra serves breakfast, lunch, and dinner. Other features include an outdoor pool, a children's pool, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets stay free (dogs and cats only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Meeting room
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, kaoba wellness. Services include deep-tissue massages and massages. The spa is open daily.

Dining

Ceiba Negra - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

Does Casa Kaoba Hotel & Suites offer free cancellation for a full refund?

Yes, Casa Kaoba Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Kaoba Hotel & Suites?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Casa Kaoba Hotel & Suites?

Yes, cats and dogs stay free, with a limit of 2 total. A deposit of MXN 1000 per stay is required. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Kaoba Hotel & Suites?

Yes, there's free self parking.

Is airport shuttle service offered by Casa Kaoba Hotel & Suites?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Casa Kaoba Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Casa Kaoba Hotel & Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.

What is there to do at Casa Kaoba Hotel & Suites and nearby?

Casa Kaoba Hotel & Suites has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Casa Kaoba Hotel & Suites?

Yes, there's an onsite restaurant, Ceiba Negra.

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Reviews

Casa Kaoba Hotel & Suites Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with delicious options and a convenient buffet. (15 reviews)
  • The property allows pets and shows a caring attitude towards them. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Food
Breakfast
Location
Children
Bathroom
Air conditioning
Shower

Reviews

8/10 Very good

The food at the restaurant was much better than expected.
Dave, 1-night trip

6/10 Good

Amenities were scarce and the breakfast was too.
Zuleyhm, 1-night trip

10/10 Exceptional

Todo excelnte
Angel, 1-night trip

10/10 Exceptional

We enjoyed Casa Kaoba, clean and comfortable. People very kind and good breakfast.
Olivia, 1-night trip

10/10 Exceptional

Courteous staff. Helpful for English speakers. And breakfast, too!
Bob, 1-night trip

10/10 Exceptional

Booked last minute and it was a great price!
Krista, 1-night trip

6/10 Good

Suite was a really neat design. No soap and oil on the bedsheets. Towels were old. Bed was very comfortable. Friendly staff and well priced. There is a 150peso per person per night extra fee above 2 people and a 74pesco per night additional tax.
Katie, 1-night trip

6/10 Good

it was a good place to stay, the staff is very gentle.
Ana Maria, 4-night trip

8/10 Very good

Nice pool!!
Rachel, 1-night trip

10/10 Exceptional

Excelente
Jorge, 1-night trip

8/10 Very good

The Pool was lovely, breakfast was good, great staff.
Stefanie, 2-night trip

4/10 Fair

Bad service, poor amenities and the breakfast was awful.
Javier, 3-night trip

8/10 Very good

We enjoyed the stay kids loved the pool
Ivan, 2-night trip

10/10 Exceptional

Very nice staff, good breakfast, very comfortable rooms
Marilyn, 6-night trip

8/10 Very good

.
Alejandro, 2-night trip

8/10 Very good

I have stayed here several times the last few years. because it is very convenient. Clean, modern, great pool, staff are very plesant. I will stay here again when in need to. My only constant disappointment is the food. It won't make you sick but nothing is tasty or thoughtful. Honestly, the kitchen has no training or interest in food preperation.
Debra, 1-night trip

6/10 Good

No hand towels or toilet paper, and they didn't even bring them after I asked.
Luis, 1-night trip

6/10 Good

Very straight forward hotel, description is accurate
Gino, 7-night trip

8/10 Very good

a good place to stay for visiting xcaret parks

8/10 Very good

The staff are extremely pleasant and helpful. This isn’t a big hotel or resort. It's an inn...kind of like a bed and breakfast. The restaurant had limited, very basic options, the towel changes happen every 2/3 days only...overall the photos are accurate, just pay attention to what's in each room based on what you need. Taxis are easy to get to and from here so that's good too.
Alyssa, 2-night trip

2/10 Poor

This hotel has false advertising, rooms are very dirty, sheets were smelly and people's hair were all over the bed, I asked for clean ones and they didn't had none... Bathroom was nasty, dirty and smelly. If you are looking for a decent clean place this is not it please trust me on this one.
Maria, 2-night trip

10/10 Exceptional

Location, big rooms, breakfast service exelent
Jose, 1-night trip

4/10 Fair

Good location
Lesly, 2-night trip

10/10 Exceptional

Wonderful boutique hotel with attentive staff, close to theme parks and easily accessed via the main highway.
Denise, 10-night trip

8/10 Very good

Great place to stay for a really good value!!!
Diego, 1-night trip