Stayed there for 6 days with my 5 kids. Everything is well kept and clean. Fairly new building. Kids loved the pool it was kept clean. Got the 2 bedroom, rooms were spacious, with 2 sets of full washrooms and tvs in every room and living room. There’s a full kitchen and fridge so that was great to be able to cook breakfast there before leaving for the day. Close by to a 7/11 right beside the hotel as well as other shops and a laundry mart. We rented a car so there is a fenced garage as well for free use with the hotel. You just have to let them know when you’re leaving and coming back they open 24 hrs. We enjoyed our stay at Heaven Hotel and would recommend for families, as it is more away from the young party life hotel strip.
Rebeca Ester
6 晚家庭旅行
10/10
Muy cómoda muy limpia
Manuel
1 晚结伴旅行
10/10
Graciela Anahi
1 晚行程
8/10
Sergio
10 晚行程
8/10
Good place safety and friendly
Yann
2 晚家庭旅行
10/10
There's restaurants, organic food store, lots of places to walk to and most the staff here are wonderful, polite and apartment is large, recommended by me
robert
26 晚浪漫旅行
8/10
The property was in an easy location to find safe parking was right at kerbside and very safe. The only challenge we had was the Front Desk staff did not speak English, and the only other complaint we may have would be the beds are extremely hard if you’re there for aThe property was in a easy location to find safe parking was right at kerbside and very safe. The only challenge we had was the Front Desk staff did not speak English, and the only other complaint we may have would be the beds are extremely hard if you’re there for a long stay, I think they need to upgrade their mattresses.
Debra K
10 晚行程
10/10
A gem of a hotel with friendly staff. Only downside was you needed a car as it was quite a ways from Playa.
Campbell
21 晚浪漫旅行
10/10
Stayed at the hotel for three nights with my family of five, service was awesome and also the rooms were clean.
Loved the place and we will choose this hotel for all our stays whenever we visit Cancun
Ehteshamuddin
3 晚家庭旅行
10/10
Nice, budget friendly, could be more clean.
SAMET
8 晚结伴旅行
10/10
Nice place to stay with family. Nearby restaurants and beaches
salim
5 晚家庭旅行
10/10
It was a wonderful place to stay. We feel safe and the staff were very nice. It was quite and next two big resorts. We stayed there five days and use the kitchen to cook our food.
Shaila
5 晚家庭旅行
10/10
The Heaven Hotel was such a gem of a find. We chose it because of its close proximity to Ocean Riviera Paradise, where our family were staying. We rented a car and could pick up our family in 2 minutes, it was only 10-20 minutes maximum to the shopping and dining of Playa del Carmen. The hotel was nice and clean and new. The “room” was perfect, 2 beds, 2 baths and a small kitchen. The staff were amazingly kind and helpful. There is a plaza right across the street with food choices. There is a pharmacy in the building. It was absolutely perfect. Only 1 complaint I have is the size of the water heater. It was hard to have a completely warm shower. It wouldn’t keep me from coming back though.
Melissa
4 晚家庭旅行
10/10
Best place to stay when you want to go in tours. Awesome, clean and practical.
Leanna A
2 晚家庭旅行
10/10
My stay here was great! Plenty of places to eat within walking distance, and Xcalacoco beach is only about a 20 minute walk. Very quiet and clean.
Christine
4 晚行程
10/10
Excelente solo le falta check out express
JOSE REYNARIO HERRERA
1 晚家庭旅行
10/10
Galilia
1 晚行程
10/10
the best hotel i stay in Cancun
Cheuk Kiu
2 晚家庭旅行
8/10
ABRAHAM
1 晚家庭旅行
10/10
gran suite tipo departamento al mejor precio en una zona muy tranquila y segura
Teresa de Jesus Camacho
2 晚家庭旅行
10/10
Todo muy bien.
Ya son3 veces que nos hospedamos en el hotel y nos gusta mucho.