Grand Sunset Princess - All Inclusive offers an unforgettable getaway in a shopping district. Start your day with a delicious breakfast buffet and enjoy the white sand beach, free cabanas, or 2 beach bars to soak up some sun. With multiple dining options, 12 outdoor pools and an indoor pool with swim-up bars, this property is perfect for relaxation.
Playa del Carmen Main Beach - 17 min drive - 10.2 km
Maroma Beach - 21 min drive - 14.7 km
Xcaret Eco Theme Park - 29 min drive - 20.0 km
Getting around
Cancun Intl. Airport (CUN) - 51 min drive
Cozumel Intl. Airport (CZM) - 12.6 miles/20.3 km
Free beach shuttle
Restaurants
Amaranto - 15 min walk
Fresco Bar - 8 min walk
Mike’s Coffee - 17 min walk
Piano Bar - 17 min walk
Beach Bar - 4 min walk
About this property
Grand Sunset Princess - All Inclusive
At Grand Sunset Princess - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and volleyball, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Buffet Naranja, one of 10 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool, and a nightclub. Fellow travelers love the pool and helpful staff.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Entertainment
Access to onsite nightclubs
Onsite live performances
At a glance
DONE
Hotel size
672 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Offsite
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
10 restaurants
15 bars/lounges
2 beach bars
3 poolside bars
3 swim-up bars
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Children's pool
Playground
Free supervised childcare/activities
Lifeguard on site
What to do
On the beach
Free beach shuttle
Tennis lessons
Fitness classes
Beach volleyball
Basketball
Archery
Evening entertainment
Shopping
Pool table
Table tennis
Working away
5 meeting rooms
Conference space (5425 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Free beach shuttle
Free pool cabanas
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Garden
Terrace
Health club
12 outdoor pools
An indoor pool
Free water park
Arcade/game room
Full-service spa
Nightclub
4 hot tubs
6 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Vegetarian dining options
Humane treatment of captive wild animals
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Room amenities
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Espresso maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Separate living room
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dining
Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.
Mexican Restaurant - This family restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Internacional Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Grill Restaurant - This family restaurant serves dinner only. Reservations are required. Open daily.
Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of MXN 50 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property
Frequently asked questions
Does Grand Sunset Princess - All Inclusive offer free cancellation for a full refund?
Yes, Grand Sunset Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Sunset Princess - All Inclusive?
Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Sunset Princess - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Sunset Princess - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Sunset Princess - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 50 (subject to availability).
Is there an onsite casino at Grand Sunset Princess - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Grand Sunset Princess - All Inclusive and nearby?
Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Grand Sunset Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Grand Sunset Princess - All Inclusive?
Yes, there are 10 onsite restaurants, featuring Mexican cuisine.
Does Grand Sunset Princess - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Sunset Princess - All Inclusive like?
Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco and 16 minutes' walk from Chun-Zumbul (diving site). Travelers give top marks for the property's prime location.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.6
Amenities
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The property features numerous clean and well-maintained pools with various options for relaxation and fun. (187 reviews)
The beach area was beautiful, with some guests enjoying it despite some seaweed issues. (153 reviews)
The breakfast buffet was excellent and offered a wide variety of options. (18 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Restaurant
Beach
Buffets
Booking
Drinks
Family friendly
Entertainment
Reviews
Verified
10/10 Exceptional
Mar 1, 2026
rooms were very nice, food was good. resort was nice
Vicky
Vicky, 7-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Service, food and amenities were excellent.
Curtis
Curtis, 28-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Clean, great food , really good value for the price
Michael
Michael, 5-night trip
Verified
8/10 Very good
Feb 13, 2026
private check in was fast, staff were courteous
Angela
Angela, 4-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Clean rooms lovely staff
Andrea Lee
Andrea Lee, 5-night trip
Verified
8/10 Very good
Feb 9, 2026
The rooms were spacious, recently renovated and very clean. The pools are big so there was always a spot to lay down.
Chelsea
Chelsea, 7-night trip
Verified
8/10 Very good
Jan 20, 2026
Rooms are very clean and updated.
Brevney Marie
Brevney Marie, 3-night trip
Verified
10/10 Exceptional
Jan 30, 2026
money worthy cheap but good front beach nice views pool clean clean towels close from everything
Irving
Irving, 4-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Spa has a very nice aerea
guilherme
guilherme, 7-night trip
Verified
10/10 Exceptional
Dec 20, 2025
The staff was so amazing and kind and everything was delicious and clean.
Kristina
Kristina, 7-night trip
Verified
10/10 Exceptional
Feb 10, 2026
All was an excellent experience. All staff were courteous--with sincerity.
Thomas
Thomas, 5-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Great experience. Recommend 100%
Went there with the family and everyone had a great and relaxing time..
Joydeep
Joydeep, 9-night trip
Verified
10/10 Exceptional
Jan 9, 2026
The staff were all very welcoming and the resort was kept. Rooms were nicely upgraded
Joanne
Joanne, 9-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Staff are all amazing, food was fantastic, breathtaking beach, fun poolside activities! Loved our week in the Platinum side, highly recommend
Dean
Dean, 7-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Room was spotless… all new amenities… very clean and friendly staff. Tons of activities and shows for kids and adults too.
Sandhya
Sandhya, 4-night trip
Verified
8/10 Very good
Dec 29, 2025
We had a great stay. There was some construction going on so some of the resort was closed. The rooms were clean and well kept up with while we were there. The staff was very friendly and helpful.
Amber
Amber, 6-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Best of all are the staff. Super kind. Next the best service, very clean pools. Great food. Our entire family had fun
Mehrdad
Mehrdad, 5-night trip
Verified
8/10 Very good
Feb 17, 2026
Food was great , staff is amazing , amenities are good . The part I missed was there was no hot tub. Water in the pool was extremely cold and no hot water tub to warm up but I guess if you going in summer months that should not be a problem. But overall great experience .
Shalini
Shalini, 4-night trip
Verified
8/10 Very good
Jan 27, 2026
clean room
Kseniia
Kseniia, 7-night trip
Verified
10/10 Exceptional
Jan 25, 2026
We stayed at this family/couple friendly resort for two weeks, and everything was amazing from start to finish. From the moment we arrived until checkout, the service was exceptional. The staff were professional, attentive, and consistently welcoming.
The buffet for breakfast, lunch, and dinner was always excellent and well-maintained. While some of the à la carte restaurants were hit or miss, there were plenty of great options available, so it was never an issue. Overall, my partner and I had a fantastic stay for our 3 year anniversary and would happily recommend this resort to anyone traveling from anywhere in the world.
Cesar
Cesar, 14-night trip
Verified
6/10 Good
Dec 24, 2025
The staff was kind the food was less then average
Valery P
Valery P, 3-night trip
Verified
8/10 Very good
Jan 13, 2026
Renovated rooms were great, food was amazing. On going renovations didn’t really affect us or were noticeable. Beach unfortunately was not in great shape when we were here. It’s eroding and lots of seaweed.
Ryan
Ryan, 7-night trip
Verified
10/10 Exceptional
Jan 14, 2026
This was my first stay at Grand Sunset Princess and I loved it. Lovely, green area. Beautiful, spacious room with modern bathroom facilities. Fine bed. Room cleaned every day. Lots of swimming pools in addition to beach; I mostly used the pools. Very responsive staff, which I appreciated.
I recommend this hotel to others and am likely to return myself.
Henryk
Henryk, 7-night trip
Verified
8/10 Very good
Jan 20, 2026
Overall, I had a good stay at Grand Sunset Princess. The property was clean, well-maintained, and enjoyable. Pools, beach access, and common areas were all clean and comfortable, which made it easy to unwind. Activities were limited, and the night shows & performances were disappointing. It’s a good option for relaxing, but not ideal if you’re looking for strong entertainment. Still a solid all-inclusive choice.
Sydney
Sydney, 6-night trip
Verified
8/10 Very good
Dec 18, 2025
staff was excellent food good. only problem was the room on main level you can hear people walking above you and every time they used the washroom you could hear them plus got a sewer gas smell and lots of small bugs in the room