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Mayan Water Hotel

3.0 star property
Lakefront hotel with water park, near Maroma Beach

Choose dates to view prices

Escape to Mayan Water Hotel, where warm tropical vibes await. Relax in the rooftop garden, revitalize at the spa tub, or enjoy water skiing and other water sports on site. With free in-room WiFi and a coffee shop nearby, you can unwind with ease.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Water park
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Hot tub
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Arcade/game room
  • Snack bar/deli

For families (6)

  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • Arcade/game room

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Minibar, desk, laptop workspace, free WiFi

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Minibar, desk, laptop workspace, free WiFi

Basic Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carr. Federal Cancun - Playa del Carmen, KM 50, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 11 min walk - 1.0 km
  • Paradise Beach - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 1.1 km
  • Maroma Beach - 7 min drive - 4.3 km
  • Tres Rios Ecopark - 11 min drive - 10.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Tulum Intl. Airport (TQO) - 110 min drive
  • Cozumel Intl. Airport (CZM) - 17.3 miles/27.9 km

Restaurants

  • ‪La Laguna - ‬6 min drive
  • ‪Restaurante La Plaza - ‬16 min walk
  • ‪Lobby Bar Acuarium - ‬15 min walk
  • ‪Snake Bar At Iberostar Maya - ‬17 min walk
  • ‪Star Café - ‬12 min walk

About this property

Mayan Water Hotel

Mayan Water Hotel features a rooftop terrace and puts you just steps from Maroma Beach. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A water park, a hot tub, and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 9:30 PM
    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 37 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:30 AM–noon
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Water park access (surcharge)

What to do

  • Water skiing
  • Pool table

Working away

  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Water sports equipment
  • Romance packages

Facilities

  • Rooftop terrace
  • Garden
  • Fitness center
  • Water park access (surcharge)
  • Arcade/game room
  • Hot tub
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium digital channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 to 250 for adults, and MXN 120 to 250 for children
  • Hosted evening meal costs MXN 200

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2500 per stay
  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Mayan Water
Mayan Water Hotel Hotel
Mayan Water Hotel Playa del Carmen
Mayan Water Hotel Hotel Playa del Carmen

Frequently asked questions

Does Mayan Water Hotel offer free cancellation for a full refund?

Yes, Mayan Water Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mayan Water Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 37 lbs per pet. There's a charge of MXN 600 per pet, per night, and there's also a deposit of MXN 2500 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mayan Water Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mayan Water Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

Is there an onsite casino at Mayan Water Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (17-min drive) is nearby.

What is there to do at Mayan Water Hotel and nearby?

Have fun during the warmer months with activities such as water skiing. Relax in the hot tub or enjoy the use of other amenities, which include a water park and a fitness center. Mayan Water Hotel also has an arcade and a garden.

Are there restaurants at or near Mayan Water Hotel?

Yes, there's an onsite restaurant.

Does Mayan Water Hotel have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Mayan Water Hotel like?

Mayan Water Hotel is a short 1-minute walk from Maroma Beach and 12 minutes' walk from Playa Paraiso Golf Course.

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