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Phantom Suites

3.5 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Phantom Suites

Terrace/patio
Property video
Master Suite | Bathroom | Shower, towels
Outdoor pool
Reception
Ah Xok Suites is a haven near Mamitas Beach and Playa del Carmen Main Beach, offering an outdoor pool, in-room WiFi, and luggage storage. Unwind with local meal delivery service or seek assistance from the helpful staff at the 24-hour front desk.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Near the beach
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance

For families (6)

  • Kitchen
  • Blackout drapes/curtains
  • Elevator
  • Flat-panel TV
  • Outdoor swimming pools
  • Mini-fridge

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Master Suite | Living area | Flat-screen TV

Master Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite Doble

Suite Doble | In-room safe, desk, blackout drapes, soundproofing

Suite Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King

Suite King | In-room safe, desk, blackout drapes, soundproofing

Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,022 reviews
The price is CNY442
CNY576 total
includes taxes & fees
Oct 1 - Oct 2
Residence Inn by Marriott Playa del Carmen
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About the neighborhood

Map
Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720

What's nearby

  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km
  • Punta Esmeralda Beach - 6 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪San Lucho Mezcaleria - ‬1 min walk
  • ‪Colectivo Mexicano Cervecero - ‬1 min walk
  • ‪De Local - ‬1 min walk
  • ‪Quinta Parilla - ‬1 min walk
  • ‪Pizza Italia - ‬1 min walk

About this property

Phantom Suites

Phantom Suites puts you in a great location, within just a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. Also, Quinta Avenida and Playa del Carmen Maritime Terminal are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM

What to do

  • Beach nearby
  • Cave exploring nearby
  • Motor boating nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Built in 2021
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Elevator
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Cookware, dishes, and utensils
  • Blender

More

  • In-room safe
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 150 for children

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Ah Xok Suites
Phantom Suites Hotel
Phantom Suites Playa del Carmen
Phantom Suites Hotel Playa del Carmen

Frequently asked questions

Does Phantom Suites offer free cancellation for a full refund?

Yes, Phantom Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phantom Suites?

Yes, there's an outdoor pool.

Are pets allowed at Phantom Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Phantom Suites?

Sorry, there's no onsite parking at Phantom Suites.

What are the check-in and check-out times at Phantom Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Phantom Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at Phantom Suites and nearby?

Have fun with nearby activities like boat tours, fishing, and power boating. Additional recreation nearby includes spelunking. Phantom Suites also has an outdoor pool.

Does Phantom Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a blender, a griddle, and cookware.

What's the area around Phantom Suites like?

Phantom Suites is located near Mamitas Beach in Zazil-ha, a short 7-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach.

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