Stayed here on numerous occasions. Always felt safe and clean.
Booked a king bed with tub, got king bed with walk-in shower. Very noisy as a youth sports team was staying there, lots of families and doors slamming.This time, trash not emptied, carpets through out lobby, halls and rooms are worn and warping.
On my second day, I returned to my room only to have the key not work. I went back down to the lobby and asked why. I was told by Miss April, that she didn't check me in and therefore doesn't know if I'm the actual key holder. When pressed to understand, she gave me the 'Oh Lord' response, stating that the key could have been left somewhere, given to someone other than me and a slew of other reasons why I had to show my ID and get new keys. That the hotel will not take responsibility for someone being in the room unauthorized. I mentioned that I needed to use the bathroom and she states you can use the lobby bathroom if you have to go. As I walked away I heard her commentary on the situation to the woman that had been hanging out in the lobby, since I left, that morning. It was rude to say the least.
Not feeling safe there now, since Miss April made it very clear that an unsavory element frequent this hotel and my possessions, car, or person could be compromised.