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Jungala Hotel at VidantaWorld Riviera Maya

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Experience a tropical oasis at Jungala Park Hotel at VidantaWorld Riviera Maya, where you can tee off on the 18-hole golf course or unwind with a rejuvenating spa treatment. Enjoy in-room WiFi, and choose from 20 on-site restaurants for any meal of the day. With beach volleyball, waterslides, poolside bars and coffee shops/cafes nearby guests have left great reviews about their stay.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Golf course
  • 20 restaurants and 2 beach bars
  • 5 poolside bars and 4 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools and lazy river
  • Free beach shuttle
  • 2 outdoor tennis courts
  • Health club
  • Free beach club on site

Feel at home (6)

  • Babysitting (surcharge)
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
The current price is CNY2,166
CNY2,644 total
includes taxes & fees
May 13 - May 14

Why we love this property

Beach bliss getaway
Discover a private white sand beach at this seaside retreat. Enjoy beach yoga, volleyball, two beach bars, and relax in cozy cabanas.
Feast at 20 restaurants
Culinary adventures await at 20 restaurants, 3 cafes, and 4 bars. This hotel offers free buffet breakfast with vegan and vegetarian menu options.
Premier golf retreat
Hit the links at this property's 18-hole golf course. Guests enjoy a driving range, pro shop, and golf carts. A spa and fitness room await after a round.

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for One-Bedroom Suite

55-inch LED TV with cable channels

One-Bedroom Suite

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 103 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

Similar properties

Building design
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
Playa del Carmen
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very Good, 1,238 reviews
The price is CNY5,065
CNY6,152 total
includes taxes & fees
May 13 - May 14
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
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About the neighborhood

Map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710

What's nearby

  • Nicklaus Design Golf Course - 5 min walk - 0.4 km
  • Paradise Beach - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 2.1 km
  • Playa Paraiso Golf Course - 4 min drive - 2.5 km
  • Maroma Beach - 13 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive
  • Cozumel Intl. Airport (CZM) - 17.9 miles/28.8 km
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪La Fuente -Lobby Bar - ‬9 min drive
  • ‪Restaurante La Plaza - ‬9 min drive
  • ‪Cena Trattoria By El Faro - ‬10 min drive
  • ‪Star Café - ‬8 min drive

About this property

Jungala Hotel at VidantaWorld Riviera Maya

  • Placing you just steps from Maroma Beach, Jungala Hotel at VidantaWorld Riviera Maya offers a private beach where you can enjoy cabanas, beach umbrellas, and yoga. There's plenty of fun with the 5 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. Chiringuito, one of 20 restaurants, serves lunch. There are 2 beach bars and a golf course at this luxurious resort, and in-room conveniences like microwaves and kitchen islands.

At a glance

DONE

Hotel size

    • 52 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
    • This property's water park is closed every Thursday and Friday.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite valet parking (USD 7 per day; includes in/out privileges)
DONE

Offsite

    • Free beach shuttle
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 20 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 5 poolside bars
  • 2 swim-up bars
  • 3 coffee shops
  • 24-hour room service

Traveling with children

  • Waterslide
  • Lazy river
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On a private beach
  • Free beach club
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Beach volleyball
  • Golf lessons

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Terrace
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 5 outdoor pools
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Outdoor pickleball court
  • Lazy river
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Front entrance ramp
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender
  • Ice maker
  • Highchair
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient toilets only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Chiringuito - This theme restaurant serves lunch only. Guests can enjoy drinks at the bar.
Gong - This theme restaurant serves dinner only. Reservations are required. Open daily.
Quinto - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Nektar - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Del Lago Restaurante - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 1000 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.36 per accommodation, per night

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Uncovered valet parking costs USD 7 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jungala Park Hotel Riviera Maya

Jungala Park Hotel at VidantaWorld Riviera Maya Resort

Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

Does Jungala Hotel at VidantaWorld Riviera Maya offer free cancellation for a full refund?

Yes, Jungala Hotel at VidantaWorld Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jungala Hotel at VidantaWorld Riviera Maya?

Yes, there are 5 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at Jungala Hotel at VidantaWorld Riviera Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Jungala Hotel at VidantaWorld Riviera Maya?

Yes. Valet parking costs USD 7 per day.

What are the check-in and check-out times at Jungala Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Jungala Hotel at VidantaWorld Riviera Maya and nearby?

Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Jungala Hotel at VidantaWorld Riviera Maya also has 2 swim-up bars and 5 poolside bars, as well as a private beach and a health club.

Are there restaurants at or near Jungala Hotel at VidantaWorld Riviera Maya?

Yes, there are 20 onsite restaurants.

Does Jungala Hotel at VidantaWorld Riviera Maya have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Jungala Hotel at VidantaWorld Riviera Maya have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a blender, and a coffee maker.

Does Jungala Hotel at VidantaWorld Riviera Maya have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Jungala Hotel at VidantaWorld Riviera Maya like?

Jungala Hotel at VidantaWorld Riviera Maya is a short 1-minute walk from Maroma Beach and 4 minutes' walk from Nicklaus Design Golf Course.

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Reviews

Jungala Hotel at VidantaWorld Riviera Maya Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were fantastic, huge, and beautiful, offering a great experience for both kids and adults. (15 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Almost perfect, everything was wonderful <3
Rémi, 15-night trip
Verified

10/10 Exceptional

Amazing resort with multiple pool and dining options. Staff goes out of their way to make you feel welcomed. The room at Jungala was huge and extremely clean.
Jeffrey, 4-night trip
Verified

10/10 Exceptional

Great rooms and staff
Abraham, 6-night trip
Verified

10/10 Exceptional

Everything was wonderful and the staff was so great if you’d like to hang out and enjoy a hotel this is a place to be
Cille, 1-night trip
Verified

10/10 Exceptional

Beautiful resort, attentive staff. Best vacation we ever had!
Maya, 5-night trip
Verified

2/10 Poor

Double charged.
Matthew, 3-night trip
Verified

2/10 Poor

The worst service in the world
Edgar, 3-night trip
Verified

10/10 Exceptional

Our stay was wonderful. We enjoyed the hotel, staff/concierge, water park/grounds/pools, and restaurants. I would highly recommend this as a family vacation destination.
Christopher, 4-night trip
Verified

10/10 Exceptional

Best resort experience!
Michael, 4-night trip
Verified

10/10 Exceptional

Amazing room, amazing staff
Yasmin, 6-night trip
Verified

10/10 Exceptional

Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Markus, 1-night trip
Verified

10/10 Exceptional

Service great, aqua park awesome
BENJAMIN R, 4-night trip
Verified

8/10 Very good

The suite was fantastic, the concierge couldn't have been better. We were looked after extremely well.
Riad, 6-night trip
Verified

10/10 Exceptional

We loved our stay at Jungala!! The suites are roomy, spotless, tastefully decorated with almost any amenity you would need. The service was impeccable. We had access to the grounds & pools of the other beautiful hotels within the Vidanta complex. We would definitely choose to stay here again on a future trip to the Riviera Maya!
Izhar, 2-night trip
Verified

10/10 Exceptional

Amazing facilities, rooms and service. Top notch!
Abhijit, 5-night trip
Verified

10/10 Exceptional

The hotel was amazing. Very cleaned and the customer service was top notch. The food was ok but very expensive for what it was. There is also no beach.
Lindita, 6-night trip
Verified

8/10 Very good

Resort is beautiful but food is outrageous expensive. There are not many family friendly options. Be prepared to spend a small fortune on food.
Pamela, 5-night trip
Verified

10/10 Exceptional

Great concierge attention!!! best experience
Zejaba, 6-night trip
Verified

10/10 Exceptional

We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
Izhar, 4-night trip
Verified

10/10 Exceptional

Clean room and amazing customer service!!
Erika Lydia La, 2-night trip
Verified

10/10 Exceptional

Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
Eva, 4-night trip
Verified

10/10 Exceptional

Lots of things to do , great for kids!
Todd, 4-night trip
Verified

10/10 Exceptional

It was
SONAM, 5-night trip
Verified

10/10 Exceptional

Super good
Yuvraj, 4-night trip
Verified

4/10 Fair

I did not stay since it was advertised as all inclusive resort but is not. The stafff not attempted to make me stay. Food really expensive.
Lourdes, 4-night trip