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Casa Malca

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Sian Ka'an Biosphere Reserve

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Photo gallery for Casa Malca

Reception
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Front of property
Indoor pool, outdoor pool, free cabanas, lifeguards on site
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Escape to Casa Malca, an upscale family-friendly hotel near Sian Ka'an Biosphere Reserve. Unwind with a massage at the spa, practice yoga on the beach, or enjoy a delicious breakfast at one of two restaurants. With free WiFi and self-parking plus access to an art gallery and nature reserve this hotel has everything you need for a relaxing getaway.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site
  • Beach towels

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate sitting area
The current price is CNY3,492
CNY4,596 total
includes taxes & fees
Nov 16 - Nov 17

Why we love this property

Beach bliss
The beachfront hotel offers free beach cabanas, towels, and a beach club. Guests can experience yoga on white sand or enjoy massages by the shore.
Soothing spa retreat
Spa treatments include aromatherapy and massages in couples or outdoor rooms. A sauna, hot tub, and garden create a complete wellness experience.
Art deco coastal charm
Discover art deco splendor in a national park setting. This hotel showcases curated decor, an art gallery, and restaurants with ocean and pool views.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Garden View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Master)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Beachfront (Master)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 100 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, 2 Bathrooms, Garden View (Village)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
BE Destination Tulum
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 510 reviews
The price is CNY1,908
CNY2,521 total
includes taxes & fees
Dec 10 - Dec 11
BE Destination Tulum
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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 11 min walk - 1.0 km
  • Playa Paraiso - 20 min drive - 11.3 km
  • Tulum Mayan Ruins - 27 min drive - 12.8 km
  • Gran Cenote - 38 min drive - 17.6 km
  • Xel-Há Park - 43 min drive - 32.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 119 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive
  • ‪La Zebra Restaurant - ‬19 min walk
  • ‪Tulumunchies - ‬19 min walk

About this property

Casa Malca

At Casa Malca, you can spend time at the beach enjoying free cabanas, beach massages, and yoga, plus you'll be just steps from Tulum Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Philosophy, one of 2 restaurants, serves Fusion cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Beach toys
  • Fence around the pool
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Beach volleyball
  • Winery release events
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center (1292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Free pool cabanas
  • Beach towels
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Accessible airport shuttle
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Fixed shower seat
  • Transfer shower
  • Well-lit path to entrance
  • 1 stairs to reach property
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Hardwood flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Day bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Philosophy - This beachfront fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 12:30 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of 10 percent

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Is there a pool at Casa Malca?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Casa Malca?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Malca?

Yes, there's free self parking.

Is airport shuttle service offered by Casa Malca?

Yes, an airport shuttle is available. The charge is USD 420 per vehicle roundtrip.

What are the check-in and check-out times at Casa Malca?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Casa Malca and nearby?

Have fun with onsite activities like volleyball, beach yoga, and cycling. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Casa Malca also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Casa Malca?

Yes, there are 2 onsite restaurants, featuring beachfront dining, Fusion cuisine, and ocean views.

Does Casa Malca have any outdoor private spaces?

Yes, every room features a furnished balcony or patio and a yard.

What's the area around Casa Malca like?

Casa Malca is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Sian Ka'an Biosphere Reserve.

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Casa Malca Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Beach
Art
Breakfast
Restaurant
Water
Ambience
Design

What guests liked

  • Breakfast was a wonderful experience with outstanding service and great food. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Luz, 1-night trip

10/10 Exceptional

Great place, with excepcional service and very neci design
Leonardo, 1-night trip

10/10 Exceptional

Best place to stay!
Israel, 5-night trip

10/10 Exceptional

Great hotel to spend some time to relax and enjoy !
Jesus, 3-night trip

10/10 Exceptional

Casa. Malca.

Awesome, great staff
AUBREY, 3-night trip

10/10 Exceptional

Amazing
Jorge Andres, 4-night trip

10/10 Exceptional

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Julie, 4-night trip

10/10 Exceptional

Great experience
Danielle, 3-night trip

10/10 Exceptional

Amazing unique hotel with, stunning beach and great service
Hussein, 3-night trip

10/10 Exceptional

There was a lot of great art pieces and the hotel staff were very polite and professional.
Joe, 1-night trip

10/10 Exceptional

Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca!
Lebsinay, 4-night trip

10/10 Exceptional

The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean.
Karl, 4-night trip

10/10 Exceptional

omg amazing!!!! best place ever
Karen, 3-night trip

10/10 Exceptional

Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum
William James, 7-night trip

10/10 Exceptional

Our stay was amazing, and everyone went above and beyond to make us feel welcome. The place was absolutely beautiful. A big thank you to Luis for the stunning photos and showing us around, and to Alejandro for the thoughtful birthday cake. The team at the restaurant made breakfast a wonderful experience, with outstanding service every day. We’re truly grateful for everything!
Todd Owen, 2-night trip

6/10 Good

Rooms are very spacious and clean. Hotel is nice but very quiet, absolutely no vibe. Food is good at breakfast but the service is TERRIBLE…. Very slow. Second time at the hotel… most likely the last time.
ILANA, 3-night trip

8/10 Very good

I love it! But…………… it’s at the end of the strip, so it’s a longer walk to get to the center. Taxi drivers are everywhere, but they over charge tourists these crazy prices.
Stephen James Booker, 4-night trip

6/10 Good

My 6 night stay was ok. I didn't love the hotel and found things to be cheap and tacky. It also smells of mold because they have all these old furnishings and rugs everywhere. The AC unit in my room, 203 smelled of mold. The water on the first day also taste like mold. The beach is nice and the breakfast was very good. They have a nice spa area that you can use for a fee and i had an experience of the lights being turned off on me and then a lame explanation from management like i was a child and didn't know how spa services go. I wouldn't stay again and i wouldn't pay as much as they charge to stay here.
ANDREA, 6-night trip

4/10 Fair

We stayed one night at casa Malca and arrived at 730 pm. Upon arrival it was pouring down rain and the grounds were really muddy. There is no cart service, so basically have to walk. It’s not too far of a walk but after a long plane ride, long drive and rain.. it would’ve been nice. Since we arrived so late we asked the gentleman at the front desk if we can have a late check out- he advised 1 pm would be the latest. We agreed. At about 1240 as my husband and i were packing up, the bellman, manager and the housekeeper came to our door. We advised that we were given late checkout for 1 pm and we were packing up our things. They then asked to enter the room to check the minibar- we agreed when he was done they just stayed in the room watching us pack up our stuff- to help with our bags. It was probably one of the worst experiences I’ve ever had at a hotel- let alone one that is not cheap. Just straight up rude. The hotel grounds are very nice and we did have an excellent experience at ambrosia. I just cannot get over the invasion of privacy- therefore will never go back. Also- lots of mosquitoes but that’s common during this time of year.
Shavonne, 1-night trip

6/10 Good

7
ruben, 1-night trip

10/10 Exceptional

Great staff
Yan, 5-night trip

10/10 Exceptional

Muy buena
Yailin, 3-night trip

10/10 Exceptional

Excelente
Giovanni, 3-night trip

10/10 Exceptional

One of the kind
Ivan, 5-night trip

10/10 Exceptional

One of the best places I’ve stayed at in Tulum!
Cristobal, 3-night trip