We stayed in the Premier Room (Caldera view) for 3 nights at the beginning of our stay in Greece. Yanis picked us up and did a great job. He was at the airport, and carried our bags (2x50 lb) up the stairs to our room. He went over the details we needed about the room. We had our order for breakfast, which we left in the box at the office door that evening. Our room had its own private balcony with 2 seats and a beautiful view. We walked to Fira to dinner two of the nights. The hotel is on the walking path, so it was easy for us to hike to Oia and take the bus back (2 E) to Fira and then walk back to Firostefani. The hotel was very convenient, and did not have a lot of steps (some of the hotels are down many stairs). The morning we left, it was too early to get breakfast. If I had it to do over, I'd order double the day before leaving, and have the food in the refrigerator until the morning we left. But there was a bakery next to the entrance to the airport. There was a REALLY LONG line to check in for the flight, so I walked next door for pastries while my husband stayed in line. I would highly recommend this hotel. Mina, at the desk, was also very helpful and kind!