Bask in the sun at Princess Family Club Riviera - All Inclusive, where a white sand beach and international cuisine await. Treat yourself to reflexology or a facial at Spa Princess, then enjoy fitness classes or basketball with helpful staff by your side.
El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 km
Playa del Carmen Main Beach - 15 min drive - 9.5 km
Maroma Beach - 19 min drive - 14.0 km
Xcaret Eco Theme Park - 27 min drive - 19.4 km
Getting around
Cancun Intl. Airport (CUN) - 40 min drive
Cozumel Intl. Airport (CZM) - 13 miles/20.9 km
Restaurants
Amaranto - 18 min walk
Fresco Bar - 13 min walk
Mike’s Coffee - 20 min walk
Piano Bar - 20 min walk
Beach Bar - 12 min walk
About this property
Princess Family Club Riviera - All Inclusive
At Princess Family Club Riviera - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving international cuisine, Buffet Family Club is one of 12 restaurants and 20 bars/lounges. Other highlights at this luxurious resort include a nightclub, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.
All inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
At a glance
DONE
Hotel size
144 units
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
12 restaurants
20 bars/lounges
Beach bar
Poolside bar
Swim-up bar
24-hour room service
Traveling with children
Free children's club
Children's pool
Waterslide
Playground
Free supervised childcare/activities
Grocery/convenience store
What to do
On the beach
Tennis
Fitness classes
Beach volleyball
Basketball
Shopping
Pool table
Scuba diving nearby
Working away
Business center
Conference space (27254 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
12 outdoor pools
Arcade/game room
Full-service spa
Nightclub
6 outdoor tennis courts
Waterslide
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Jetted bathtub
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Buffet Family Club - This buffet restaurant specializes in international cuisine.
Verde - This buffet restaurant specializes in international cuisine. Open daily.
Naranja - This buffet restaurant specializes in international cuisine. Open daily.
Mama Mía - This theme restaurant specializes in Italian cuisine. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.39 per accommodation, per night
Children & extra beds
In-room babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu
Frequently asked questions
Does Princess Family Club Riviera - All Inclusive offer free cancellation for a full refund?
Yes, Princess Family Club Riviera - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Princess Family Club Riviera - All Inclusive ?
Yes, there are 12 outdoor pools and a children's pool.
Are pets allowed at Princess Family Club Riviera - All Inclusive ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Princess Family Club Riviera - All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at Princess Family Club Riviera - All Inclusive ?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Princess Family Club Riviera - All Inclusive ?
No, this resort doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Princess Family Club Riviera - All Inclusive and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Princess Family Club Riviera - All Inclusive also has 20 bars, a nightclub, and a waterslide, as well as a Turkish bath, spa services, and an arcade.
Are there restaurants at or near Princess Family Club Riviera - All Inclusive ?
Yes, there are 12 onsite restaurants, featuring international cuisine.
Does Princess Family Club Riviera - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
Does Princess Family Club Riviera - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Princess Family Club Riviera - All Inclusive like?
Princess Family Club Riviera - All Inclusive is located a short 18-minute walk from Playa Xcalacoco.
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Reviews
Princess Family Club Riviera - All Inclusive Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.6
Location
8.2
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Multiple pools were great, with fun options for young kids and a variety of pools to choose from. (22 reviews)
The beach was beautiful, turquoise blue, and had a bar with wildlife such as coaties, deers, raccoons, and iguanas. (19 reviews)
The all-inclusive experience offered a wide range of activities, excellent dining options, and exceptional staff service. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Children
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Booking
Water
Reviews
Verified
10/10 Exceptional
Sep 17, 2025
Family club and swim out was amazing ! Best week in an all inclusive resort
Chantel
Chantel, 7-night trip
Verified
8/10 Very good
Jul 30, 2025
Staff was very helpful professional and friendly
Ana
Ana, 4-night trip
Verified
10/10 Exceptional
Mar 24, 2025
Perfect for family vacations....
Jagjit singh
Jagjit singh, 5-night trip
Verified
10/10 Exceptional
Aug 1, 2025
My kids has a blast.
Alondra
Alondra, 5-night trip
Verified
10/10 Exceptional
Apr 4, 2024
A great family friendly resort
Laura Elyse
Laura Elyse, 8-night trip
Verified
10/10 Exceptional
Apr 4, 2025
A lot of food choices for family, family activities.
Tony D
Tony D, 4-night trip
Verified
10/10 Exceptional
Feb 24, 2025
The place is awesome, and the personnel were super friendly.
Francisco Ignacio Suarez
Francisco Ignacio Suarez, 12-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Everyone was very friendly
Ramon
Verified
10/10 Exceptional
Apr 1, 2025
Great family oriented all inclusive. Lots to do within the resort, and close to a ton of cool adventures. Would definitely go again!
Stephen Corey
Stephen Corey, 12-night trip
Verified
10/10 Exceptional
Jul 18, 2024
Great staff, delicious food and great pools
ADRIAN
ADRIAN, 6-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Loved it!
Loved the hotel. Staff are exceptional. Grounds are lush and beautiful. So much wildlife. Food was plentiful and varied. We will definitely be back!
Verified traveler
6-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Had a great stay. Staff was always friendly and helpful.
Chris
Chris, 8-night trip
Verified
8/10 Very good
Mar 31, 2025
Great pools
Harold
Harold, 10-night trip
Verified
10/10 Exceptional
Dec 1, 2024
Have nice for family vacation
Jeffrey
Jeffrey, 5-night trip
Verified
10/10 Exceptional
Jun 14, 2025
Place was nice ,very clean. Workers very friendly. Very nice place. I will go again.
Hebler
Hebler, 4-night trip
Verified
10/10 Exceptional
May 12, 2024
Great place to spend time with your family.
Thierry
Thierry, 6-night trip
Verified
8/10 Very good
Jan 8, 2025
Really easy place for family with small children
Markku
Verified
10/10 Exceptional
May 29, 2025
The staff were very friendly. Food was superb. Pools were super clean. Everything was accessible. I will visit again :)
Joao Henrique
Joao Henrique, 4-night trip
Verified
10/10 Exceptional
May 20, 2025
Nice staff and facilities. Must try out
Hardik
Hardik, 5-night trip
Verified
10/10 Exceptional
Nov 9, 2024
We liked everything the room service was good and very clean around the resort area.
Alex
Alex, 10-night trip
Verified
8/10 Very good
Apr 11, 2025
Great spot for families. Very family friendly with fun options for young kids. Food was always good with something for everyone. Pool facilities were great, beach was nice if a little crowded with chairs, but kids still were able to have fun in the sand and swim in the ocean.
Abbey
Abbey, 7-night trip
Verified
10/10 Exceptional
Dec 28, 2024
we liked that it was kids friendly, lots of different pools, fiod was great.
olga
olga, 9-night trip
Verified
10/10 Exceptional
Jul 2, 2025
It’s all inclusive which I enjoyed. It is very family friendly. They have an ice cream shop inside the resort with unlimited access. The food was good. They always have activities going on thru the day. Would definitely come back.
Maria G
Maria G, 5-night trip
Verified
10/10 Exceptional
Jul 18, 2025
This place is amazing! We went as a family and I loved how they had a little bit of everything for every age range in the Princess Family side of the resort. The rooms are very spacious and clean. Food is so good with different themes every day. Different buffets to try. Really liked how they had activities for the kids throughout the day and the kids pool section was super close to our room! Highly recommend, and would book here in the future for sure!
Maria
Maria, 4-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Friendly stuff, and good rooms.
The food could be slightly better. Being at the sea, I was expecting more sea food, especially varieties of fish.