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El Carmen Hotel

3.0 star property
Hotel with restaurant, near Antigua Guatemala Cathedral

Choose dates to view prices

El Carmen Hotel features a rooftop terrace and puts you just steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other highlights include a bar/lounge, a terrace, and a garden. The helpful staff and breakfast get great marks from fellow travelers.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY639
CNY779 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
2 bedrooms
Premium bedding
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Suite with View

Egyptian cotton sheets, premium bedding, down comforters

Suite with View

  • 35 sq m
  • Sleeps 4

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior with View

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters

Triple Room Deluxe

  • 22 sq m
  • Sleeps 4

Similar properties

Exterior
Naif Boutique Hotel
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 361 reviews
The price is CNY863
CNY1,053 total
includes taxes & fees
Nov 18 - Nov 19
Naif Boutique Hotel
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About the neighborhood

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Santa Catalina Arch - 3 min walk - 0.3 km
  • Las Capuchinas Convent - 3 min walk - 0.3 km
  • Antigua Guatemala Cathedral - 3 min walk - 0.3 km
  • Casa Santo Domingo Museum - 5 min walk - 0.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪saberico - ‬2 min walk
  • ‪Doña Luisa Xicotencatl - ‬1 min walk
  • ‪12 Onzas - ‬1 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

El Carmen Hotel features a rooftop terrace and puts you just steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other highlights include a bar/lounge, a terrace, and a garden. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking within 984 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Handrails in stairways
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 1 costs USD 10 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Does El Carmen Hotel offer free cancellation for a full refund?

Yes, El Carmen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at El Carmen Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Carmen Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by El Carmen Hotel?

Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.

What are the check-in and check-out times at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at El Carmen Hotel and nearby?

El Carmen Hotel has spa services and a garden.

Are there restaurants at or near El Carmen Hotel?

Yes, there's an onsite restaurant.

What's the area around El Carmen Hotel like?

El Carmen Hotel is in Historic Center, a short 2-minute walk from Central Park and 3 minutes' walk from Antigua Guatemala Cathedral. Travelers say the local area is very central perfect for shopping.

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El Carmen Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
View
Food
Restaurant
Bed
Air conditioning
Parking

What guests liked

  • Breakfast was consistently described as delicious, excellent, and amazing with a great variety of options. (60 reviews)
  • The property's restaurant served delicious food with a touch of culinary expertise and offered a wide variety of options for breakfast and dinner. (17 reviews)
  • The air conditioning was a welcome amenity, working well in most rooms and providing a comfortable sleeping temperature. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent location, great food choice, friendly staff.
Leticia, 1-night trip

10/10 Exceptional

Nice hotel with an older style setup that is still clean and for the price cant be beat. Staff was friendly and check in was easy and straight forward. I would be happy to stay here again
Rodrigo, 1-night trip

10/10 Exceptional

This hotel is incredibly cozy and perfectly located for exploring Antigua on foot. I highly recommend it for anyone visiting the area. Breakfast is included, the restaurant is beautiful, and the food is absolutely delicious!
Cristina, 3-night trip

10/10 Exceptional

Excellent
Gustavo, 2-night trip

10/10 Exceptional

Staff was super friendly. Everything is walkable distance. The hotel is clean and has an amazing rooftop.
lakina, 2-night trip

10/10 Exceptional

This was a wonderful and very comfortable hotel. I felt safe and was close to everything. Would absolutely stay again!! I loved it!!
kathleen, 14-night trip

10/10 Exceptional

Perfect location
Paola, 4-night trip

8/10 Very good

Cute hotel in central part of city.
Rochelle, 1-night trip

10/10 Exceptional

Loved the whole view and atmosphere of this place!! For sure will be back!!!
Katherine, 1-night trip

10/10 Exceptional

The hotel is very quaint and centrally located. The rooms are clean and the staff is very helpful. The complementary breakfast was delicious. They do offer free parking but it's 3 blocks away. I just parked on the street but you do need to pay, munipay, via there website. M-F its $10 but F-S its $20. Overal it's a good hotel. Would recommend.
FABIAN, 1-night trip

10/10 Exceptional

Great, comfortable place. Location is perfect, close to everything. The breakfast is 10/10.
Madheline, 1-night trip

10/10 Exceptional

I was highly satisfied with my stay at this hotel! From the moment we walked in, the staff made us feel incredibly welcome and taken care of. The accommodations were clean, comfortable, and exceeded our expectations. Breakfast was absolutely amazing—fresh, delicious, and with a great variety to choose from. One of the highlights was the rooftop, which offered stunning views and the perfect spot to relax. I would definitely recommend this place and look forward to staying here again!
Linda, 1-night trip

10/10 Exceptional

The property was very clean. The breakfast options in the morning were great. Walking distance to all the main attractions. The staff were very nice and friendly.
phillip, 2-night trip

10/10 Exceptional

Amazing spot and affordable. Really great staff and really good breakfast.
Ashley, 4-night trip

8/10 Very good

Nice hotel
Erick, 1-night trip

8/10 Very good

The Terrance is beautiful. Hotel is in a good location.
Stephanie, 1-night trip

10/10 Exceptional

Great little hotel with nice terrace in central Antigua. Close to many great sites.
Maria, 1-night trip

10/10 Exceptional

Location is great. Lots of dining options and shopping.
Olimpia, 2-night trip

10/10 Exceptional

Great location from sightseeing areas & a rooftop restaurant for whenever you are hungry!
Nestor, 1-night trip

2/10 Poor

I was given perhaps the worst room in a hotel that seemed empty. The WiFi was not working in the room and I shared my concerns several times to no avail. The shower drain was clogged and at not getting a response to my WiFi issues I felt the shower drain issue was a lost cause too, so I never said anything. I just unscrewed shower drain to prevent water from overflowing onto bedroom floor. I inquired about the Trek to Acatenango and not only was I provided incorrect information, the add the hotel advertises is misleading. I was never informed that after paying the hotel $400 Quetzales for the trek, the company supervising the tour would request an additional $100 Quetzales to enter Acatenango Volcano Park or that when I arrived at the summit of Acatenango I would need to pay an additional $200 Quetzales to get close to see the active Volcano Fuego erupt. I was also not informed that I would be sleeping in communal tents with other individuals. Very deceiving. Although it is centrally located and one of the most recognized hotels in Antigua, travelers are better off staying else where. In discussions with acquaintances that I made on this trip there are many other wonderful and reasonably priced hotels in Antigua offering exceptional service.
Jorge, 2-night trip

8/10 Very good

I really liked how clean this property was. It was beautiful inside. My only complaint was my room was directly across from the lobby, which made me feel like anything could be heard in my room.
Journey, 1-night trip

10/10 Exceptional

The staff here were very kind. I loved the food options in the morning, gave me a chance to try Guatemalan dishes as well as other regular favorites. The air conditioning broke during our stay but they were quick and efficient in fixing it by the time we came back to the room. The only issue with the rooms for me is they have very large windows that have very little shading to them so someone could pass by your room and see everything happening inside. There were blinds to cover the window but I was scared of someone being able to peek through. Otherwise, no other issues.
Widnerline, 5-night trip

8/10 Very good

Great hotel near city center plaza in Antigua. Great breakfast and friendly staff. Well worth the stay. Would absolutely stay again.
EVA, 5-night trip

10/10 Exceptional

Customer Service was exceptional Nice Rooftop Views
PUNIT, 1-night trip

10/10 Exceptional

The location is fantastic—you can easily walk anywhere in the city. The rooftop restaurant offers stunning views while dining, and the complimentary breakfast, including vegetarian options, is a great bonus. Lily at the front desk was incredibly friendly and helped me book the Pacaya Volcano tour and a shuttle to Panajachel. Overall, a wonderful stay, and I would definitely return!
Sheetal, 2-night trip