Verified
2/10 Poor
Mar 23, 2026
This hotel should not be on Expedia website.
First of all as per previous reviews we did not get the deluxe room we paid for with balcony. We got a small room that did not even have a window. The room was dirty. There was no hot water for a shower and only 1 towel between 2 people as aparently they did not have any more until the next day. Upon complaining i took the staff member to the room to see how dirty it was. I was advised we would get moved in the morning to the deluxe room (haha) next morning go to the reception desk and staff member was laying over it sleeping. After waking him up he new nothing about the room aparently. I advised him i either wanted the room i paid for or moved to another hotel. At this point still no hot water and he said give it 5 minutes. Long story short at 1pm we were advised we would get mover to another hotel. Probably the same owners. Still no hot water at 1pm so we had still had no shower. We were moved to the three apple suites which although better was still not a deluxe room with a balcony.
I would advise anyone looking at this hotel to avoid. Could possibly be a nice hotel if it was run properly and cleaned.
John
John, 7-night trip
