On the sun-kissed shores of North Beach, Hotel Secreto offers a tranquil retreat with an outdoor pool and full-service spa. Unwind with a rejuvenating massage or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Spa
24/7 front desk
Gym
Non-smoking
Air conditioning
Main amenities (11)
Daily housekeeping
On the beach
Full-service spa
Outdoor pool
Fitness center
24-hour front desk
Air conditioning
Front-desk safe
Concierge services
Luggage storage
Tour/ticket assistance
Feel at home (6)
Children stay free
Private bathroom
Daily housekeeping
Elevator
Premium bedding
Bathrobes
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room (No View & No Balcony)
Standard Room (No View & No Balcony)
9.49.4 out of 10
Exceptional
17 reviews
(17 reviews)
Highlights
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
31 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe -Second & Third Floor King
You'll be in a fantastic location at Hotel Secreto, just a 5-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Also, this hotel is within a 15-minute walk of Isla Mujeres Ferry Terminal. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
12 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
What to do
On the beach
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Accessibility
Elevator
Room amenities
Home comfort
Air conditioning
Bathrobes
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres
Frequently asked questions
Is there a pool at Hotel Secreto?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Secreto?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Secreto?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Secreto?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Secreto?
No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.
What is there to do at Hotel Secreto and nearby?
Hotel Secreto has a spa and an outdoor pool, as well as a fitness center.
What's the area around Hotel Secreto like?
Hotel Secreto is a short 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4 minutes' walk from North Beach.
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Hotel Secreto Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Beach
View
Location
Restaurant
Bed
Islands
Drinks
Balcony
What guests liked
The property offers a secluded and private beach with beautiful views and easy access to nearby beaches. (17 reviews)
The pool is clean, spacious, and offers a great view of the ocean with comfortable lounge chairs and umbrellas for shade. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Chad
3-night trip
8/10
Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Karen
2-night trip
10/10
Our stay was great.
Miguel
2-night trip
10/10
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Ma, Dolores
5-night trip
10/10
The staff was awesome
And the views of the ocean were unbelievable
Sean
7-night trip
10/10
Had a great room overlooking pool and beach. Awesome patio
Michael
1-night trip
10/10
Everyone was nice and it was clean!
Johnny
7-night trip
10/10
Beautiful boutique hotel with stellar service and amenities. Even though the non-ocean view rooms are microscopically tiny and basic (no chair in the room because there is no room for anything beside the bed, no irons, no balcony, suitcase is wedged in front of closet area that is almost unusable because it’s so small and the bar to hang clothes on is so high it’s almost out of reach unless you are tall), I would still stay here again because it’s a perfect walkable location to Playa Norte and everything you want to access there, but also quiet and secluded feeling. Next time hopefully in one of the 12 ocean-front rooms, which book up fast.
Heather
6-night trip
10/10
Just got back from a week long stay with my husband. I can’t say enough great things about the property. Clean, friendly, secluded, but close to the hustle and bustle. Felt very safe. Our room had a fridge and safe. Coffee and water refilled every day. We stayed in one of the standard rooms, no view but the room was still beautiful. We can’t wait to come back and stay in an ocean front room. Only place well stay on the island!
Beatrice
5-night trip
10/10
Beautiful property with a great location. Beds were very comfortable and the room had high quality sheets and towels. Staff was courteous. The roof top bar was great! The pool was also lovely,
Camille
4-night trip
10/10
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Corey
7-night trip
10/10
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Patricia
4-night trip
10/10
Close to North Beach, clean, beautiful property.
Valerie
5-night trip
10/10
A great spot close to the busy areas
jonathan
4-night trip
10/10
This is a great location on the island. The staff was very polite and helpful with everything. The rooftop bar had great views and good drinks. We couldn’t go in the ocean on the property cuz of the waves, but north beach is just a short couple minute walk away. Plus, it was nice to lay on our beach since it was very private. We usually don’t go in the water much so it didn’t bother us. We most likely would go to the same hotel again next time we are on the island.
Michelle
5-night trip
10/10
This was our first time at this property. We had stayed close to it before so we knew the area.
The staff was friendly and helpful, Eileen was a blessing when it came to any concierge service we needed.
The roof top bar offered a spectacular view.
James Edward
4-night trip
10/10
Nice view if you get a balcony. Great hotel if you want to relax.
Veronica Lizet Duron
5-night trip
10/10
Place was nice and close to beach and restaurant walking distance staff was friendly wish there was a restaurant on site though
Jose
3-night trip
10/10
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Andrew
6-night trip
10/10
We recently stayed at Hotel Secreto for 3 nights. We had the best experience, the staff was outstanding and Maria in the spa gave me the best massage I ever had!
Petra Trinidad
3-night trip
10/10
Staff was very helpful and friendly! Hotel was very clean and comfortable!
Gregory Kirk
4-night trip
10/10
Very nice comfortable room! Secluded but easy walking to Hidalgo for food and shopping. Very friendly and helpful staff. Saw several loggerhead sea turtles come on the the hotel beach to lay their eggs.
Stephen
4-night trip
10/10
Staff was nice and helpful. Facility was nice and clean and the rooms are huge
Abram
1-night trip
10/10
Best hotel in the island we have been to probably 12 time there . The place
will only be staying now !
John
4-night trip
10/10
Loved this hotel.
Cute comfortable and close to everything. We would definitely recommend this hotel.