Delighted to be given a free upgrade from the Annex to the main hotel, and to a room with a view of the Matterhorn from the balcony, an unexpected treat. The room was very clean and well-furnished, with water, tea bags, coffee sachets, towels and soap/shower gel. The person at reception was really helpful and pleasant, and made us feel very welcome. The breakfast was superb, so many options for a tasty continental-style meal, including hot scrambled eggs as well as a truly huge array of pastries, bread, cereals, fruit, meat, cheese and hot/cold drinks. We were spoilt for choice. The hotel is centrally based in the town and convenient for the railway station. We could only stay one night, but really hope to go back one day.