Hotels in Encantado

"Overall, the stay was fantastic. The room was clean, the staff was so kind, and in a safe area for the holiday. During my stay, I got very sick and was unable to enjoy the rest of my trip to Rio. However, the staff at Windsor Copa took incredible care of me. Their room service was outstanding and they even had an on-call doctor that comes to the hotel. This alleviated all of my stress as someone who was visiting and was unsure how to get treatment in another country. Every single staff member was fantastic. So kind and attentive. I can’t say enough amazing things about this property and would definitely stay here again. "

"The staff who was very professional and friendly"

"Everything was great and very clean. All the workers are very attentive and want the best for your stay, especially David by the pool! We highly recommend this hotel."

"The manager, Antonio was amazing. He provided amazing service and helped to remedy my room concern quickly and with kindness. Iane was also wonderful staffer that was welcoming and kind. "

"I love everything about this hotel -- from the courteous, knowledgeable, friendly staff, to the rooftop bar and their restaurants! I didn't have an ocean view but it didn't matter. I just went to the top swimming pool, and/or walked out the front door. I will stay here always!"

"Great hotels clean customer service excellent. I will definitely book with the hotel again.Great experience"

"Amazing staff and very nice"

"The pool is very small which results in it becoming dirty very quickly however staff are quick to clean it if you ask them. The location was 10/10 if you don't want to be in a busy area but still have a great beach and good restaurants near by, I felt very safe here and the staff were extremely friendly. The only thing missing for us was a balcony in the room but the hotel has none so that is fine. Would recommend and would stay again! Obrigado"

"I was fortunate to get this booking at the last moment and I found the hotel to surpass my expectations with cleanliness friendliness three meal a day restaurant gymnasium"