Hotels in Sunset Heights

"Room was clean but a bit run down. The shower handle popped off a few times. The drainage was slow. Handle missing off a drawer. I was only here 2 days out of my stay I chose it because of the walkable location. The staff were absolutely the best. So helpful and friendly. They have a great team of people working here "

"The resort is beautiful. The rooms have tasteful decor, kept maintained. The pools were nice the kids truly enjoyed it. The beach looked beautiful though we did not go sincd the kids really liked the pool. The bar was good all inclusive resort. The only thing we were not happy with was the hotels app was not workingto make reservations. We had to go to go to the lobby to make our reservations and they were limited. Thankfully their buffet restaurants were good. They had great options, and always clean. The location of the resort is great you can walk to their downtown in 15-20 minutes and It is very safe! "

"The beach was amazing and the staff that we interacted with were both helpful and super friendly. I highly recommend this resort and will be back next year."

"We had an amazing experience. The staff was incredibly attentive and went above and beyond to make my stay special. A standout was Jeison at the bar his passion for crafting drinks really shows, and every cocktail was made with care and professionalism. The food was excellent, and breakfast was always fresh, flavorful, and a perfect start to the day. I also loved having access to their sister resorts and being able to enjoy additional amenities, which made the experience even more special. Overall, the service and atmosphere exceeded my expectations. We would definitely return and highly recommend this resort!"

"Muy bonito el hotel! La vista al mar y las instalaciones increíbles! El hotel súper bien! Nada más que el personal es poco atento y poco amable."

"Food was good a lot of options. Some staff were very kind especially the sun club lounge but others seemed like they didn't want to talk to me or me asking for help was an issue for them. The buffet has good food but if you are trying to go for breakfast make sure you go early otherwise there will be a big line, same as dinner. The pools are nice but the best is the beach with the crystal clear water. Room was clean and only some times they would forget to fill the mini bar but as long as you let them know they would go and fill it up. The only issue with our room was one of the glass shower doors was missing so whenever we took a shower it would make a mess all over the floor."

"Good hotel, very clean."

"I like how clean the room was"

"Had a wonderful experience at the resort. Everything was well maintained and the accommodation was very toodler friendly and accommodating. Cannot wait to rebook. The room was very lovely as well with the most breath taking view"