Hotels in Tohoku

"I had to change rooms because the first room had mildew and smell like mildew then the second room had cockroaches and the air conditioning was sweating all over and leaking I checked out working on how to get my money back I stayed there only one night "

"Great"

"Staff were great! Especially Juan in the kitchen, I asked him if they had just plain steamed broccoli one day because they had one out in the buffet with cheese and he said no. A few minutes later "

"Yes everything was great "

"Very excellent stay"

"Was offered and enjoyed an upgrade to a beachfront 1 bedroom deluxe suite on the ground floor with an outdoor jacuzzi tub and more or less next to the pool, bar and beach volleyball for a small extra price at check in! It was fantastic. I was a little unsure of the all inclusive price when considering booking but the incredible benefits and options were well worth the price. 10 restaurants, many pools, bars, gym, kids and adult activities, nightly shows etc. etc. and never paid an extra penny for anything after check in. If you are a big drinker the endless open bars alone make it a deal. Also incredible food options, I mean really awesome fine dining options! Also loved the breakfast options and endless fruit, expresso and mimosas in the morning :)!!!!!! The facility is super family friendly but there are some adult only options as a part of the 3 properties. The staff was super friendly from start to finish and we felt like family by the time we left. Seriously, we were lucky enough to enjoy many of the same staff members services during our stay and by the end they knew us by name and what we liked. Please be kind in return, they deserve it!! I did take a couple of envelopes stuffed with $1 bills and spread them around liberally as my only out of pocket expense there and it made a lot of smiles and I am sure it was sincerely appreciated. We truly enjoyed everything about the El Cid experience and would not hesitate to recommend to others and would definitely go back."

"The resort was beautiful. The staff were wonderful and very helpful. The bellman even remembered who we were after one time ( he took our luggage to room). This was our second time staying there."

"Large clean resort. The beach water wasn’t all that clear to swim in. Good food and drink were decent but was hoping for more authentic non sugar based drinks. All drinks served in plastic cups. Restaurants missed creating an intimate feeling as they aren’t decorated much. I’d like to visit a resort that is smaller next time with more ambience. Beach restaurant was being updated and we had no notice ahead of our trip. Very safe and well maintained with proper staff that ensured top safety. "

"Yes Restaurants are 10000/10 everything was Delicious and fresh every day!!!! Bar had the best bartender enjoy to fullness "