Hotels in Santiago

"don't stay here!"

"Breakfast was set up nicely, I was suppose to have a kind junior suite and found out I booked wrong night… got an additional night but was stuck in the 2 full/queen room. Charged an additional fee for early access to the room and didn’t care about the mishap. Staff that morning (5am) was rude when speaking and then I kept the second night and had to request to stay in room so I didn’t have to change rooms cause they didn’t ask anything regarding that, and she messed up setting the keys so when I got back to room second night I had to go back up to get keys fixed. Wasn’t happy with the fact I didn’t get the room I paid for and then I got charged for additional fees and there wasn’t a coffee pot , (not that I use one but there was coffee no pot)"

"The room was nice and clean, the bed was comfortable and the bathroom was clean! What was Not okay was the fact our room was underneath the dining room! Starting about 6:15 am, you could hear people scraping their chairs across the floor every few minutes. The construction designer did not think this through. The dining room should be on the bottom floor. The only other thing is the air conditioner was not cooling properly. I had to turn the setting down to 63 degrees for it to feel like 70 degrees. Otherwise it would have been a great place to stay!"

"Had a great stay."

"Great "

"The room is not bad, it is spacious, but the cleaning is not good, the bed sheets and pillowcases were not changed, they were dirty, with food residues and hair from the previous guests and they had a very ugly smell."

"Avoid rooms facing a Highway75. Extremely noisy and difficult to sleep"

"Nice! Pet friendly and clean. Close to highway. Friendly staff."

"The breakfast was great, staff members were nice, and the room was quiet during our stay. Slept like a rock. "