Hotels in Condado

"Everything was great. "

"Yes my room had a great view of the beach. Staff was friendly from start to finish of our stay. Definitely coming back "

"This was the best 40th birthday I’ve could’ve ever asked for the staff was great. The food was great. The atmosphere was amazing. Will be coming back next year and years to come!"

"The kitchen could be better but it looked like nobody really uses it when on vacation. I was able to use a pan and a plate as a cutting board. Stove worked."

"Spacious and clean room"

"I will be contradicting myself in this review. 7 days stay with the top room and Ocean view. The staff was amazing. The lobbies, cafe, mezzanine and bar were not only aesthetically stunning but immaculate. The atmosphere was lively. The gift shop was well stocked and convenient. Issue was with the room. It was dilapidated. I wish I could include pictures. The tile floors were greasy and slippery. There was mold and peeling paint in the ceiling. The air conditioning unit was loud and leaking.The led mirror flickered and was missing pieces on all corners. The granite countertop was chipped. The shower was strangely in the middle of the bathroom and it leaked out onto the surrounding floor. There was missing/moldy caulk thru out. I will clarify that the issues seemed more maintenance and upkeep not cleanliness. The layout was odd overall as the mini fridge and coffee pot were inside the bathroom. I found this gross. The pool area again moldy areas, chipping paint, sagging lounge chairs. There’s some false advertising regarding included amenities so beware of that. The site implies the snorkeling trails are included as an amenity. Not true. Despite this we would stay there again! Just not for the $$ we paid. The ocean view is breathtaking. Direct access to Playita Del Condado with lounges and can use the hotel Hilton Garden Inn across the street pools and hot tub. Overall the location and access to 2 hotels amenities with beach access is great and worth it for the right price."

"Staff was amazing , food was good "

"The breakfast was phenomenal—plenty to choose from, not just cereal and pancakes. The staff was very helpful and always answered my questions. I would rate the room cleanliness an 8 out of 10; there was sand on the floor a few times, but aside from that, everything was fine—the towels and sheets were always clean. The only things I didn't like—though they weren't really a problem—were that there was no hairdryer and the coffee maker didn't work. But everything else was excellent; I honestly do recommend it, and if I ever return to San Juan, I would definitely choose the same hotel. Thank you 😊"

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