Honestly, the stay was about location. Which was great. And the staff were very friendly and helpful. But. The property itself was a bit of a shambles. I was there for 2 nights. Firstly, the rooms should come with a map for the light switches. And the timber panels that open should be labeled, so i don't spend my first hour in the room tapping walls to see if a door opens. There should not be furniture blocking the panels that do open. And the rooms should not lose power overnight, forcing the guest to shower and prepare for an important meetiny the next morning in pitch black, and resulting in them being relocated to a second room.
The second room did not lose power. But it lost a lot of other things. Including the coffee maker which simply did not work, and the bathroom faucet which was so loose it might have fallen off completely.
It's a grand space and has a whole lot of potential. But the maintenance and upkeep were almost non-existent.
真实旅客
2 晚商务旅行
10/10
Otima opção perto da estação Campanhã. Confortável e com bom café da manhã.
MARCELLO
3 晚行程
8/10
Ole
2 晚行程
10/10
A great hotel for solo travelers
T
3 晚行程
10/10
Kathleen
3 晚行程
10/10
Pierre
2 晚行程
10/10
Very chic property. Nice common areas and room. Construction nearby that was a bit loud after 8 am.
Bernard
1 晚行程
10/10
This hotel had a very "hip" vibe. The room was well sized and clean. The platform bed was a little hard to get out of for my old knees but that is on me.
Melissa
1 晚浪漫旅行
8/10
O hotel é interessante e bastante razoável, mas fica um pouco longe do centro do Porto, sendo necessárias baldeações de metro para chegar aos pontos turísticos da cidade.
真实旅客
1 晚行程
8/10
O hotel é muito bom
Um pouco distante do Ribeira , mas muito bom.
Roselaine
3 晚行程
8/10
Great location, very easy to get to the main city centre (15 mins).
The hotel has great aesthetics and very welcoming and helpful staff. Only fault is that I wish check in was earlier!
真实旅客
3 晚行程
2/10
Mads
3 晚行程
8/10
The rooms were very nice, albeit lacking in hooks in the bathroom!
Christopher
4 晚结伴旅行
4/10
We had a pretty bad expeince here at this hotel. It all started when we first arrived. Check in was fine for us because we got lucky. There is only one person working the desk. Felt quite bad for the guy who came 5 mins after us who had to wait 20mins while the only staff memeber at the front was showing me around the property.
Then we got to our room. Looked great...until the a/c....
You are unable to change the ac settings in your room yourself. It runs on a centralized LG system which doesnt let you change anythign without going to the front desk. they try to change the ac as we left for dinner expecting to come back to a room that didnt feel like a concrete sauna with no windows u could open or fans....the ac still wasnt on and it was disgustingly hot. Go back down another front desk guy who took over the last shift tried helping us. He even mentioned this was a known issue in the building....
He tried and we went back to the room waited 20 mins sweating profusely while waitiing for it to turn on. It did not. Went back down and this guy was actually the best employee in my opinion. Super understanding & helpful. He heard us out and tried to get us another room with the ac working. He found one but was downgrade - no kitchenette, smaller bed at the top of a loft room- still hot bad a/c but got a fan. Said would get an email with partial refund, never got an email.
Bar staff was also not very present. This isnt a 4 star hotel. Over priced, understaffed. Avoid it.
Matthew
2 晚浪漫旅行
6/10
The room was so dark it could have been a dungeon, no maid service but that could be my fault for not reading the small print. Nice modern building. Pool area was nice, but it is a glorified hostel, nothing wrong with it in particular. Would have just been nicer staying in a hotel. Staff were friendly and helpful
Ben
2 晚行程
10/10
Fantastisk nyt hotel , lækker morgenmad blev serveret for dig. Dejlig pool på taget, vi kommer helt sikkert igen
Claus
4 晚浪漫旅行
10/10
We stayed at this hotel from Aug 31- Sept 3. It is a nice neighborhood although I would say there are not as many dining options as I would have liked. The staff were really friendly and helpful. We had requested a different room based on being right on the street (and it was our anniversary) and the staff followed up on our request very promptly and gave us one of their best rooms. We were impressed with the quick response and their willingness to accommodate our request. The room is a little different, having alot of concrete but it still felt warm and welcoming. I would recommend this hotel!