The beach is really bad, practically speaking,, no beach,atention of the weaters in the santa fe really bad, the coffe bar onnthe room was not replinished during our stay, sometimes not enough towells, no written instructions for the safe in the room
David
David,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Not so good of a stay sliding door to patio didn’t lock I called front desk 3 times maintenance came and tried to wedge door shut I asked how will I go onto the patio he said I don’t know. Reading light on one side of the bed didn’t work. Phone in restroom hanging off the wall mold was in the crack of jacuzzi tub I asked to be transferred to another room but got denied. Alex at the front desk was very rude and unprofessional
Charles
Charles,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
The staff was everywhere and very friendly. The hotel had excellent internal transportation and service was fast. The food was good to excellent and we rarely had to wait for our needs.
Jennie
Jennie,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Great first time experience
Our first time atan all inclusive, we were really impressed.
The place was very clean, the staff excellent the food was good, transportation on the large property was great.
The transportation from the airport was not good, we had to wait a long time and although my wife speaks fluent spanish, the communication was very poor. Lots of staff standing around and not really helpful.
From the hotel to the airport was excellent.
frank
frank,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
I did the spa. Not sure if it was a VIP amenity, but it was wonderful. Thanks expedia. For the price we paid, it was worth every penny!!
Stephani
Stephani,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Cindy
Cindy,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Everything was incredible! Can't wait to go back.
sandra
sandra,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
The property is absolutely amazing. Beautiful landscaping and culture filled architecture!
Brittany Renae
Brittany Renae,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 29 日
The quality of f&b was really good. The rooms look tired and old but are clean. The check in check out process is terrible, same as the internal transportation (golfcarts) be prepared to walk walk and walk since the carts do not stop to pick you up they seem always in a rush to get somewhere
Daniela daniel
Daniela daniel,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
We had a phenomenal time! The grounds were stunning and the staff was even more impressive! The food options were impeccable. Can’t wait to come back!
Courtney
Courtney,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Everything in the resort was great .
Nesser
Nesser,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
This was for our first-year Anniversary. Everyone from General Management to the Bell Staff has been excellent. Everyone is kind and helpful, plus there are some great food options. We will be back!!
Michael
Michael,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Rabia
Rabia,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Overall, I would rate this property very highly and would return. My husband and I went for 4 nights for our 10 year wedding anniversary.
What we liked:
-Different pool options depending on if you wanted more activities or quiet
-The food was DELICIOUS and so were the drinks. Sometimes food is not great at an all-inclusive and we were blown away by almost every meal!
-The grounds were so beautiful
-Beachside couples massage and water therapy journey at the spa were amazing
-The nightly shows were really fun and entertaining
What we didn't love:
-The communication. We were told the poolside cabanas were free and first-come, first-serve. We got all setup one morning and the waiter quickly asked if we had a reservation and that it would be $50 to rent the bed for the day and $250 for food/drink service. So we gathered all our things and moved spots and felt embarrassed.
-We attended the sales presentation to get a free couple's massage. Initially were told it would be 60 minutes with lunch, then arrived and were told it would be 90 minutes, were there in total 2 hours without lunch. We just wanted to get on with our vacation.
Overall, we would definitely return and loved the friendliness of the staff, the many restaurant options, and the entire experience.
Brittany
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Excellent
Mohammed
Mohammed,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Jacob
Jacob,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 24 日
Garrett
Garrett,8 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
It was a great place to relax and wonderful staff.
Tammy
Tammy,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Big resort. Plenty of options.
Sean David
Sean David,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Adam
Adam,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
El ambiente es bastante tranquilo, se puede descansar.
GISEL
GISEL,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Property grounds was beautiful and clean. Staff was veey freindly.
Amanda Jo
Amanda Jo,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
This property was a perfectly balanced adults only but still lively spot. There were so many food options and the property was beautiful. No complaints!
Taylor
Taylor,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
We thoroughly enjoyed our week stay at El Dorado Royale Resort!!! The pickup at the airport was smooth, the resort was awesome with a beautiful oceanfront walk, our junior suite was right on the ocean with a beautiful view, the staff provided first class service and we enjoyed the many dining options. We liked it so much we will be back next year!!!!