Drinks were watered down and most popular brands not available.
Not the best all inclusive if you are looking for selection of beverages. Not worth the money.
Intaf
Intaf,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Ian
Ian,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Relaxation with amazing food and resort
Excellent stay, fresh towels am and pm, never had a bad meal. The Veal was outstanding!! Every single employee was pleasant. We will recommend to others
Jill
Jill,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 31 日
Rooms are terribly outdated.When arriving to property was told room booked was not available.Had to settle for another room.Waiting for reimbursement for cost difference.
Demarco Deshawn
Demarco Deshawn,3 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 30 日
They didn’t give us the room we got. Said no more left. Other customers checking in same time same thing. Wanted us to sign something saying we wouldn’t ask for compensation or credit back. They offered us a room in the family area which we didn’t want along after they tried to give us spa credit for $100 when the lowest package was $230 out to make money off us and other people at resort most had booked through expidea. Ran out of food at buffet at 830pm in family zone after we got there after arguing at front desk for hour. Overall the resort was beautiful just shady at check in. Our screen door in the room we got was not working, phone line cord would pop out if using phone and our safe didn’t work, which eventually they came and fixed it.
Bernie
Bernie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
We enjoyed every minute we sent here!!! The staff were all amazing and friendly! The food was delicious!
Jaime
Jaime,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Amazing property, great value with the more inclusive excursiona. The only annoying thing for me was the guests that would get up early morning to go around and put towels and belongings on pool/beach chairs and cabanas and then leave them there the whole day.
Ryan
Ryan,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Beautiful resort! Food was excellent. We had a great time!!
Kyle
Kyle,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 26 日
People were friendly and professional. Activities were meh .
The lighting in the bedroom was terrible
Dawn Lawton
Dawn Lawton,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
The grounds were gorgeous and there are many good food options. Very. Delicious. Food.
Staff is very attentive face to face. Make sure your shower has hot water; the tub did, the shower did not.
Denise Pettit and David
Denise Pettit and David,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Marki
Marki,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Enjoyable stay
Lovely staff, grounds and restaurants.
Great day trips included.
Theresa
Theresa,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Kayla
Kayla,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 22 日
Overall a beautiful property
Chely Kayln
Chely Kayln,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Far exceeded our expectations. Accommodations, property, service and multitude of great lunch and dining options was fantastic. Great choice for couples.
Tiina
Tiina,8 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Nice and clean! A lot of options for food and entertainment
MIHAI
MIHAI,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Nathan
Nathan,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
We had a great vacation at El Dorado Royale. All of the restaurants served excellent food, and had wonderful staff. I would recommend the Rincon for breakfast!!
Our room was clean and fully functional, with the exception of hot water....always had cold showers.
The beach is pretty rocky, and not easily swimmable.
The shuttle service around the resort is not always reliable (Mexican time!) so plan your time if you need to maintain a schedule, otherwise be patient or walk. The app reserved all of our restaurants, however room service reservations never showed up once out of four days requested. The Maroma beach excursion was worth a whole day off the proprty...it was absolutely beautiful. We would definitely go back, just may upgrade to casitas or swim up rooms!
Joanne
Joanne,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 20 日
I give 3 stars on my most things. Make sure you get travel insurance. I was hospitalized and sedated 3 days before my trip and was unable to go. I believe Expedia strongly advocated for some sort of reimbursement, I was still planning on going at a later date if possible but the resort cited their policy and is unwilling to issue any sort of credit. My friend was able to go. She said some things were dated and there was some construction going on but overall she said it was a fine resort.
Leah
Leah,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 19 日
Mackenzie
Mackenzie,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 18 日
Beautiful resort. Room was a tad dated but not horrible. Always very clean. All Inclusive is the way to go! Always stocked mini bar. So many dining options. Staff was excellent. Don’t get sucked into membership talk if you don’t want it.
Rosa
Rosa,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Absolutely OBSESSED with this property, already booked our room for the same time next year! My boyfriend and I fell in love with this place and haven’t stopped sharing about it since visiting!!
Sierra
Sierra,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 16 日
Reservations only for dinners, when you get there it is completely empty. It’s a maze, got lost multiple times.
Chase
Chase,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 15 日
Our room was excellent, comfortable bed and good amenities. Room service was not up to par, cancelled orders and long waits. The beach is basically nonexistent. The food is good, but the portions are small and menu is limited.